ITS can bring great benefits – but the industry must be mindful of the potential downsides too. That was the candid message from Khaw Boon Wan, Singapore’s minister for transport, at the Opening Ceremony of ITS World Congress 2019.
“The upsides of ITS are compelling,” he said. “But while technology can transform society, it can also be divisive.”
For example, the growth of ride-hailing has brought advantages to many people, but has been disruptive for some; while new cybersecurity vulnerabilities can