Skip to main content

Ticketless travel for London’s commuters?

London's commuters will be able to use their mobile phones and bank cards for travel across the city, if Transport for London's (TfL) plans come to fruition. Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems
April 4, 2013 Read time: 3 mins
London's commuters will be able to use their mobile phones and bank cards for travel across the city, if 1466 Transport for London's (TfL) plans come to fruition.

Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems such as contactless EMV (Europay, 1756 MasterCard and 1758 Visa) bank cards, Barclaycard's PayTag stickers, and the NFC (Near Field Communication) system already built into many smartphones.

According to Dave Birch, a digital money expert from 5260 Consult Hyperion, TfL's gates (or barriers) can already work with NFC phones, but the system is not currently switched on.

Consult Hyperion has been advising TfL on its strategy and implementation. It also acts as a consultancy for many of the leading suppliers of payment systems, including Barclaycard, MasterCard and Visa.

Birch says travellers will probably be able to use bank cards for tube travel by the end of this year. This will be possible thanks to back-end processing that limits each user's total spending on TfL tickets to the cost of the applicable one-day TravelCard. Oyster cards already do this, but they only work in London.

"Ideally, what you want is one national card like they have in the Netherlands," says Birch. "That's very difficult to do in the UK because you have so many [rail] franchises and so many ticket prices."

With complex train fares, which often extend beyond London, users will be able to buy tickets using their smartphones.  Birch says: "The idea is terrific, but if I buy the ticket on my phone, I still have to go to the station to collect my [paper] ticket." This is needed to get through the station barriers and onto the train.  He envisages a system where people can use their mobile phones as tickets, without needing paper versions.

Another option is Barclaycard's PayTag, which is a Visa card that comes in the form of a sticker that you stick to your phone and solves the problem that not all smartphones support NFC.  It works without PINs with today's contactless card readers, including the ones used on London buses, for amounts up to £20.

Since they are actually bank cards, tags don't need battery power, and will continue to work even if the phone is dead.

For more information on companies in this article

Related Content

  • Conduent makes contactless splash in Venice
    July 3, 2024
    EMV system covers trams, buses and - of course - ferries, boats and waterbuses
  • Rennes gets Conduent EMV roll-out
    April 25, 2022
    'Largest EMV installation' on a French public transit network, says Conduent Transportation
  • Up to 120 London underground stations to get free wi-fi this year
    March 22, 2012
    Boris Johnson, the mayor of London, has confirmed that a contract has been awarded to Virgin Media to provide public access wi-fi at up to 120 underground station platforms at zero cost to the fare or taxpayer. The new service will launch as a free, unlimited service for all tube passengers this summer and will continue to offer free live Transport for London (TfL) travel information via a new online portal after this period. Virgin Media, in partnership with London Underground, will initially introduce wi-
  • Opinion: MaaSive fail
    January 29, 2021
    Are we in danger of losing our way on Mobility as a Service? Johan Herrlin of Ito World wonders if there is too much focus on the system and not enough on problem-solving...