Skip to main content

Ticketless travel for London’s commuters?

London's commuters will be able to use their mobile phones and bank cards for travel across the city, if Transport for London's (TfL) plans come to fruition. Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems
April 4, 2013 Read time: 3 mins
London's commuters will be able to use their mobile phones and bank cards for travel across the city, if 1466 Transport for London's (TfL) plans come to fruition.

Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems such as contactless EMV (Europay, 1756 MasterCard and 1758 Visa) bank cards, Barclaycard's PayTag stickers, and the NFC (Near Field Communication) system already built into many smartphones.

According to Dave Birch, a digital money expert from 5260 Consult Hyperion, TfL's gates (or barriers) can already work with NFC phones, but the system is not currently switched on.

Consult Hyperion has been advising TfL on its strategy and implementation. It also acts as a consultancy for many of the leading suppliers of payment systems, including Barclaycard, MasterCard and Visa.

Birch says travellers will probably be able to use bank cards for tube travel by the end of this year. This will be possible thanks to back-end processing that limits each user's total spending on TfL tickets to the cost of the applicable one-day TravelCard. Oyster cards already do this, but they only work in London.

"Ideally, what you want is one national card like they have in the Netherlands," says Birch. "That's very difficult to do in the UK because you have so many [rail] franchises and so many ticket prices."

With complex train fares, which often extend beyond London, users will be able to buy tickets using their smartphones.  Birch says: "The idea is terrific, but if I buy the ticket on my phone, I still have to go to the station to collect my [paper] ticket." This is needed to get through the station barriers and onto the train.  He envisages a system where people can use their mobile phones as tickets, without needing paper versions.

Another option is Barclaycard's PayTag, which is a Visa card that comes in the form of a sticker that you stick to your phone and solves the problem that not all smartphones support NFC.  It works without PINs with today's contactless card readers, including the ones used on London buses, for amounts up to £20.

Since they are actually bank cards, tags don't need battery power, and will continue to work even if the phone is dead.

For more information on companies in this article

Related Content

  • Rio’s commuters welcome contactless Visa application
    March 6, 2019
    Transit authorities could soon be seeing the benefits of contactless payments – without having to replace expensive turnstiles or terminals. That, at least, is what Visa is suggesting as the company launches its own secure access model (SAM), which is set to be put into service in Brazil. Metro Rio will be the first transit operator to launch contactless payments using the Visa SAM in late April. Visa and Planeta Informatica say the new technology “makes it easy for transit organisations and operators to
  • A fresh approach to electronic fee collection
    July 16, 2012
    The Utah Transit Authority (UTA) is pioneering fresh approaches to Electronic Fee Collection (EFC) deployment in the US. Its new system, operational since January 2009 on all buses and commuter trains, is the country's first full-network rollout of transit e-ticketing technology built on an open-payment network, according to the organisation's Technology Programme Development Manager Craig Roberts.
  • Conduent advances Flanders fare system
    August 14, 2020
    Payment is now contactless on De Lijn network serving 6.5 million Flemish residents
  • Strike action prompts commuters to try something different
    June 2, 2014
    David Crawford highlights responses to transit disruption on both sides of the Atlantic. Shortly before workers at San Francisco Bay Area Rapid Transit (BART) began a lengthy round of pay and conditions-related strikes in summer 2013, impacting on the daily lives of 400,000 communities, online ridesharing group Avego publicised a new web address: bartstrike.com. By the start of the following week, Avego was encouraging stranded commuters to download its smartphone app by offering them the chance in a raffle