Skip to main content

Success of Transport for London’s real time bus information service

Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
October 18, 2012 Read time: 2 mins
Since its launch a year ago, the UK’s 1466 Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day.  

TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital.  These provide clearer amber text on black background, of particular help to visually impaired passengers. The signs are now also able to display important service information so passengers are kept fully informed at all times. In addition, digital signs are currently in development that will display live bus arrival information on screens in foyers and receptions at rail stations, hospitals and hotels.

Leon Daniels, TfL's Managing Director for Surface Transport, said: “Countdown is the product of many years of work and has developed into the largest and most advanced system of its kind in the UK.  The service has revolutionised the way people make the most of bus services in London. People are now able to have that extra bowl of cereal in the morning or finish their cup of coffee after a meal out knowing they can time their arrival at the bus stop to perfection.”

As part of TfL's ongoing commitment to publish its data, it started providing real time bus arrival information free of charge to third parties in May. Many are utilising this data to produce apps and there are now more than 30 currently available which help to make journeys easier for passengers.

For more information on companies in this article

Related Content

  • Thousands of hauliers rely on free routing service
    June 20, 2014
    The UK’s first free-to-use online freight journey planner has hit a key milestone with more than 35,000 routes generated and 90,000 visitors to the site. The journey planner, operated by PIE Mapping and delivered via the UK Haulier website, provides freight operators and drivers a way to plan routes tailored to their vehicle size automatically avoiding commercial vehicle road restrictions.
  • Affectiva and Nuance to develop humanised automotive assistant
    September 7, 2018
    US company Affectiva plans to develop a joint automotive assistant which detects driver distraction and drowsiness and voices recommendations such as navigating to a coffee shop. The solution is intended to align its dialogue to a motorist’s emotional state based on facial and verbal expressions. The integrated solution will combine the Affectiva Automotive AI solution with UK-based Nuance Communications’ Dragon Drive platform. Affectiva Automotive AI measures facial expressions and emotions such as anger
  • Here announces connected vehicle breakthrough
    October 10, 2016
    Here, the global location technology company, is at the ITS World Congress with a major breakthrough in connected cars. At this year's Paris Motor Show, the company announced that Audi, BMW and Mercedes- Benz will supply Here, which they jointly own, with real-time sensor data collected by their cars to enable systems to better understand their surroundings. The deal marks the first time a trio of leading brands have agreed to share data, and could indicate the beginning of a proper connected car industry.
  • TomTom banishes range anxiety
    March 16, 2021
    High-quality routing and weather information is going to be vital in persuading drivers that electric vehicles will not let them down, thinks TomTom’s Robin van den Berg