Real time passenger information now available

New York State’s Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed. Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through
December 1, 2014 Read time: 2 mins
New York State’s 5909 Capital District Transportation Authority (CDTA) Board of Directors is to roll out a real time passenger information (RTPI) pilot program for its fleet of fixed route buses, using automatic vehicle location (AVL) software to determine bus location and speed.


Customers will be able to access real time transit information for CDTA fixed route services through the free CDTA iride mobile application for Apple and Android devices, through Google Maps’ mobile apps and maps.google.com, through the trip planner on its website or by speaking with a customer service representative at CDTA’s call centre. Customers will now see a gray clock icon near a route that indicates real time information is available.

Real time passenger information has been available to Bus Rapid Transit BusPlus customers since its inception in 2011. Customers can access real time information by downloading the free BusPlus application for devices operating on Apple and Android platforms. Customers can also access BusPlus real time passenger information through digital signage at stations, online, through text messaging, and via e-mail.

CDTA tracks its vehicles using GPS devices to report bus location data back to its servers. This information allows CDTA to estimate when the buses will arrive at a stop. If a bus goes off its regular route, the system may not be able to fully predict accurate arrival times.

“We are pleased to roll out the one thing our customers, partners and the community at large have consistently asked for,” said CDTA chairman of the Board David M. Stackrow. “Passengers will have a more convenient and reliable experience because they will be better able to track the services they are using and plan more effectively.”

For more information on companies in this article

Related Content

  • NOCoE delivers data for diligent DOTs
    April 29, 2015
    David Crawford talks to Dennis Motiani about the role of the new National Operations Centre of Excellence. Consolidating the collective experience of the US transportation system’s management and operations (TSM&O) community, streamlining its information gathering, while cutting research times and costs are the key drivers behind the country’s new National Operations Centre of Excellence (NOCoE). Launched in January at the annual meeting of the Transportation Research Board (TRB), this sets out to be a sin
    Read More
  • Public transit passengers benefit from Xerox Ride and Shop app
    November 2, 2016
    Mass transit passengers in Hoboken, New Jersey now have an even greater incentive to use public transit with the Shop and Ride app which offers discounts, savings and special offers from merchants along their routes.
    Read More
  • Cooperative systems and privacy not mutually exclusive
    February 1, 2012
    Are co-operative systems and personal privacy mutually exclusive? Not necessarily, says Neil Hoose. But the more advanced the application, the greater the concession of privacy may have to become. ITS Stockholm in 2009 and the Cooperative Mobility Showcase event which took place alongside Intertraffic in Amsterdam in March this year both featured live, on-street demonstrations of safety and driver information applications that used Vehicle-to-Infrastructure (V2I) and Vehicle-to-Vehicle (V2V) communications,
    Read More
  • Cooperative systems and privacy not mutually exclusive
    February 6, 2012
    Are co-operative systems and personal privacy mutually exclusive? Not necessarily, says Neil Hoose. But the more advanced the application, the greater the concession of privacy may have to become
    Read More

Highlighted Content