Skip to main content

New York bus passengers get real time bus information

Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone. With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route. Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is int
October 30, 2012 Read time: 2 mins
Bronx bus passengers will soon be able to avoid waits at bus stops and get bus-arrival information on their home computer, smartphone or mobile phone.

With MTA Bus Time, passengers can access a map showing where buses are along a particular route. They can also request a text telling them where the nearest bus is on the route.

Developed by New York’s Metropolitan transit Authority (MTA), Bus Time uses accurate location data provided by an enhanced GPS device mounted inside each bus. That information is integrated with the bus operator login information, including the route, run and destination sign code, and transmitted wirelessly to a Bus Time server using onboard cellular equipment and integrated with schedules and map files to output real time next bus information to passengers who can obtain the information through their cell phones, smart phones, PCs and digital displays.

Bus Time was first launched on one bus route in Brooklyn in 2011 as a pilot program and was quickly expanded to another route in the borough, one bus route in Manhattan and the whole of Staten Island.  Since then, more than 38,000 passengers in Staten Island have received bus arrival information by text.

“That’s more than 30% of Staten Island’s bus riding population - an extraordinary usage rate,” said Amanda Moskowitz, general manager of 5676 Mobile Commons, which runs the texting component of MTA Bus Time.

By the end of next year, passengers anywhere in the city will be able to use MTA Bus Time, according to Craig Stewart, senior corporate management officer at the NYC Transit division.

Each bus stop has a posted identification number. To get bus location information, passengers simply text a bus stop number to Bus Time, which then tells them how far away the next three buses are, Moskowitz said.

“It’s a simple concept but it has a huge impact,” she said. “It’s allowed people to avoid waiting unnecessarily at the bus stop. They can now use that time to grab a cup of coffee or spend a few extra minutes at home with their children.”

Related Content

  • May 22, 2012
    New York pioneers online mobile real-time bus tracking
    An unusual technology collaboration. David Crawford investigates Early in January 2012, the New York City Metropolitan Transportation Authority (MTA) rolled out the first borough-wide implementation of its pioneering Bus Time online mobile real-time tracking service. The system allow commuters to track each bus on every route in real-time on the internet, via smartphones and by text messaging to a mobile phone. The MTA chose Staten Island for its first live launch due to it being the only one of the five Ne
  • March 11, 2013
    Where’s my ride delivers real-time information
    Texas-based Denton County Transportation Authority (DCTA) is to launch Where’s my Ride, an integrated intelligent transportation system (ITS), which will provide passengers with real-time travel information. Where’s My Ride will allow passengers to obtain predictive arrival information for the next bus or train at a passenger’s particular stop location via mobile application, SMS text alert, telephone interactive voice response or through the DCTA website. DCTA anticipates deployment of this product late th
  • November 28, 2012
    Bus location system delivers real-time passenger information
    VeriFone Systems has installed its open-architecture vehicle tracking TransitPAY system on more than 1,000 buses serving the Bronx, following the award of a US$8.5 million contract by the Metropolitan Transportation Authority (MTA) of New York. The Bronx contract award follows a similar contract in 2011 for the Staten Island fleet component of the MTA Bus Time system, which uses VeriFone on-board systems to generate location data that is communicated wirelessly to the Bus Time server that passengers can acc
  • March 19, 2013
    Cubic to deliver hardware system for MTA Bus Time
    Cubic Transportation Systems has been awarded a contract worth almost US$27 million from the New York Metropolitan Transportation Authority to build and integrate the bus hardware system for MTA Bus Time, the authority's customer information system for bus location and arrival times that will be accessible to passengers using an internet browser-based map, a mobile phone-based application and a text message-based service. As part of the bus hardware system, Cubic will deliver its new mobile validator that w