Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Diversity dominates ITS recruitment workshop
    October 27, 2016
    ITS offers more interesting and engaging careers than other engineering disciplines because it is less component-based and gives more importance to human factors and the integration of other domains. So says the report from a multinational recruitment stakeholder workshop staged by ITS(UK) at the 2016 ITS in Europe Congress.
  • ‘How do you connect your dots with their dots?’
    May 24, 2022
    Ahead of the European Congress in Toulouse, Joost Vantomme tells Adam Hill how Ertico-ITS Europe is looking to bring partners together in pursuit of smarter and more sustainable mobility
  • Infrastructure and the autonomous vehicle
    December 12, 2014
    Harold Worrall ponders the effect of autonomous vehicles on transportation infrastructure. For the last century the transportation industry has been focused on the supply of infrastructure to support the ever growing fleet of vehicles and the greater number of miles covered by each vehicle. Our focus has been planning, funding, designing, building and maintaining roadways. Politicians, engineers, planners, financial managers … all of us have had this focus. We have experienced demand growth since the first
  • Vivacity demos AI junction control
    March 18, 2021
    How will AI-controlled junctions help smooth the journeys of drivers – and cyclists - in urban areas? Alan Dron looks at an expanding scheme in Manchester, UK, which aims to find out