Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Governments must look beyond short-term spending of public funds
    February 2, 2012
    Phil Pettitt, Chief Executive of innovITS, the UK's ITS Centre of Excellence, argues that governments need to look beyond the short-term when looking to pump-prime economic recovery with public funds. It seems, in the current economic climate, that a 'good' day is one in which no company is announcing job cuts or going into administration. Consumer demand is down and businesses are retrenching, cutting costs and fretting over the consequences of shrinking opportunities and order books. It has not been this
  • Strategy to connect the UK’s northern cities
    March 20, 2015
    Plans to revolutionise travel in the north, including a new TransNorth rail system and new road investments, will today be set out by Chancellor of the Exchequer George Osborne, Deputy Prime Minister Nick Clegg, Transport Secretary Patrick McLoughlin and northern city leaders. As part of building a northern powerhouse, the Chancellor established Transport for the North (TfN) to bring together northern transport authorities, and tasked it with working with government to create the first ever comprehensive tr
  • 3M sees big potential in ITS sector
    December 16, 2013
    Having re-entered the ITS market, 3M is busy shaping the future technology for vehicle detection, tolling and parking, as Colin Sowman discovers. Having sold off its Opticom business in 2007, 3M effectively re-entered the ITS market last year paying $110 million for Federal Signal Technology Group (FSTech) – but why?
  • Connected Vehicles test vehicle to vehicle applications
    January 19, 2012
    In the US, the ITS Joint Program Office is about to conduct a series of Driver Clinics intended to gauge public reaction to Connected Vehicle safety technologies and applications. Starting in August, the US Department of Transportation (USDOT) will test Vehicle-to-Vehicle (V2V) applications with everyday drivers in what it describes as 'normal operational scenarios'. These Driver Clinics are being carried out at six locations across the US and together with the subsequent model deployment beginning in 2012,