Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Florida city extends red light camera program
    August 15, 2014
    The city of Sunrise in Florida has extended its red light camera program, with systems supplied by American Traffic Solutions (ATS), for a further three years. Sunrise began its road safety camera program in August 2011, and currently operates 19 cameras at ten intersections. Progress to date shows drivers are getting the message to stop on red. Since the program began, the average monthly number of violations per camera has decreased 75 per cent and the number of repeat red-light runners stands at a low
  • Associations News around Europe
    April 30, 2015
    ERTICO ITS-Europe’s director of partnership services Rasmus Lindholm has met directors of Hungary’s National Mobile Payment scheme to explore opportunities for future cooperation. The event took place against the backdrop of the two organisations’ shared aim of putting ITS at the heart of the country’s Intermodal Transport Roadmap.
  • Increased automation is already improving road safety
    April 20, 2017
    Richard Cuerden considers how many of the technologies developed as part of a move toward autonomous vehicles are already being deployed as ADAS improve road safety. The drive to create autonomous vehicles has caused a re-evaluation of what is needed to safely navigate today’s roads and the development of systems that can replace the driver in many scenarios. However, many manufacturers are not waiting for ‘tomorrow’ and are already incorporating these systems in their new cars as Advanced Driver Assistanc
  • Tolling is the 21st century’s road funding solution
    June 5, 2015
    HNTB’s Rick Herrington and Brad Guilmino put the case for tolling. Tolling is becoming the 21st century solution of choice for generating additional user-based transportation revenue. The proven funding source is being seriously considered for expanded use by cities, states and even the federal government with support from elected officials across the political spectrum. In fact, with each federal transportation reauthorisation, tolling restrictions have been relaxed.