Skip to main content

New South Wales scraps paper tickets

New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted. Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said. “Given the enormous success, it’s now time to stop running t
July 5, 2016 Read time: 2 mins
New South Wales, Australia will move towards a modern integrated electronic ticketing system on public transport on 1 August, when the last of the old paper tickets will no longer be sold or accepted.

Minister for Transport and Infrastructure Andrew Constance said that customers have embraced Opal, with two million customers taking 13 million journeys a week. “Opal is being used for 95 per cent of all public transport trips,” Constance said.

“Given the enormous success, it’s now time to stop running two ticketing systems and move to one convenient system that enables future innovation.

“With the single electronic system we can move to the next stage in ticketing, with a customer trial in 2017 for tapping on with credit and debit cards.”

Since the roll-out of Opal began in December 2012 customers have taken 800 million trips and more than 7.5 million cards have been issued, including one million Gold Senior/Pensioner cards, 700,000 Child/Youth cards, and 350,000 School Opal cards.

A comprehensive information campaign will remind the remaining customers who don’t have Opal that it’s time to make the switch.

Related Content

  • Future of tolling: the priorities
    January 14, 2020
    In the final part of his investigation into the future of tolling technology, Josef Czako of Moving Forward Consulting asks what industry figures see as the priorities going forward…
  • Thales to upgrade four London Underground lines
    August 4, 2015
    French transportation group Thales has been awarded a £750 million (US$1,160 million) contract by Transport for London (TfL) to upgrade four London Underground (LU) lines. Under the contract, Thales will modernise the signalling and train control system on the Circle, District, Metropolitan and Hammersmith & City lines. Known as the Sub-Surface Lines (SSL), the four lines form a complex network of interlinked routes with numerous junctions which comprise 40 per cent of the LU network and carry up to thre
  • Big wheels keep on turnin’
    August 21, 2018
    Many of the great and the good in the global mobility sector gathered at this year’s Movin’ On event in Montreal. Measured regulation of technologies and safety issues were major themes, reports David Arminas. *Bibendum is the original name for the Michelin Man, the symbol of the Michelin tyre company Autonomous vehicles, platooning, smart intersections and safety – these were the talking points over two-and-a-half days of the Movin’ On event in Montreal, Canada. Everyone in the mobility sector is at the
  • Varying acceptance of tolling in Africa
    January 6, 2016
    Tolling technology is now at an advanced state but governments have a key role in ensuring the success of schemes as is evident in Africa. Shem Oirere reports. According to the African Development Bank, the continent has an estimated $46bn of infrastructure financing deficit. The bank says sub-Saharan Africa requires $93bn annually to meet its infrastructure development needs - but only half of the financing is available.