Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • Carbon finance delivers critical support to mass transit schemes
    February 2, 2012
    David Crawford investigates carbon finance in transport. World Bank carbon finance grants are delivering critical support to major mass transit deployments in emerging and developing economies. Only recently operative in the transport sector, the Clean Development Mechanism (CDM, see panel) is designed to generate additional income streams and improve internal rates of return on projects funded from public- and private-sector sources.
  • Priority boosts ridership and cuts congestion
    May 4, 2016
    Transit priority is proving a win-win in Europe and Australia. David Crawford reports. Technology that integrates with the Australian-originated Sydney Coordinated Adaptive Traffic System (SCATS) is driving bus signal priority and performance analysis initiatives on both sides of the world; in its homeland, with a major deployment in 2015, and in the capital of the Republic of Ireland.
  • Chicago implements new bus management technology
    May 13, 2015
    Chicago Transit Authority (CTA) is implementing a new technology designed to reduce delays and provide a more consistent and reliable bus service. The Bus Transit Management System (BTMS) provides real-time monitoring of bus movements and real-time communications between bus drivers and CTA’s control centre. The system will allow buses to more quickly adapt to changing traffic and street conditions, and help avoid the two biggest challenges facing bus service: bus “bunching” and long waits between buses.
  • Siemens influences congestion reduction
    March 12, 2021
    When it comes to reducing congestion, even relatively small interventions can have significant and positive knock-on effects, suggests Steve O’Sullivan of Siemens Mobility