Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • Revealed: future of mobility in Hamburg
    October 7, 2021
    From 11-15 October, the ITS World Congress will present a myriad of innovations
  • Manchester has £14m integrated travel funding
    February 10, 2023
    North-west English region progresses plans to improve buses and active travel
  • Connected offers free I2V connectivity
    November 1, 2016
    A new system could reduce the cost of implementing I2V communications across a city to less than that for a single intersection, as Colin Sowman hears. It may seem too good to be true but US company Connected Signals is offering city authorities the equipment to provide infrastructure to vehicle (I2V) communications for free. The system enables drivers to receive information about the timing of signals they are approaching via the EnLighten smartphone app (or connected in-vehicle display).
  • Technology advances improve enforcement
    July 26, 2012
    Across the board, technology is being brought to bear to improve the efficiency of enforcement. Bus lane monitoring, parking and controlled access have all benefited from systems introduced in recent months. While speed and red light infringements tend to attract the most attention, there remain several other areas of enforcement where automation can bring significant operational and efficiency benefits. Lane monitoring and access control also continue to benefit from technological development.