Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • The future looks bright for ITS
    June 4, 2015
    Professor Eric Sampson talks about the past successes of ITS, its potential for the future and the challenges the industry faces. If anybody should know when Intelligent Transport Systems started that person is Professor Eric Sampson, a visiting professor at both Newcastle and London City Universities. Having spent 40 years working for the UK’s Department of Transport and other public administrations, Professor Sampson now supports the European Commission on ITS systems and advises ERTICO ITS-Europe and ITS
  • Travel information is heading towards smartphones
    January 30, 2012
    Travel information services are undergoing a step change as rapid increase in sales of smartphones brings ITS technology to consumers' fingertips. A virtuous circle of expanding capability is under way in traffic and travel information services, promising much for drivers and reduction of road congestion. A recent rapid rise in sales of smartphones has boosted numbers of vehicles carrying GPS enabled devices and so brought expansion of traffic data available for analysis and dissemination. Greater numbers o
  • TfL challenges app designers to make the most of cycling data
    April 7, 2017
    Transport for London (TfL) has challenged app designers to improve their services to cyclists after expanding the data it makes available to them. TfL has added mapping information for eight Cycle Superhighways and one Quietway to their open data portal, allowing developers to make it even easier for Londoners to find and use the best cycle routes. New Superhighways and Quietways will be added as they open. The information allows developers to accurately map out the existing network within apps and on
  • Mentor MyRide keeps passengers informed
    January 25, 2012
    Mentor Engineering has released its online passenger information system, Mentor MyRide. Developed for transit agencies, it provides passengers with various means of accessing real-time bus location, status and schedule information online using a desktop computer, smart phone or regular mobile phone.