Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • Siemens awarded TfL maintenance contracts
    August 27, 2014
    Siemens is to maintain traffic control equipment in the north and north-east London regions under two new traffic control maintenance services contracts awarded by Transport for London (TfL). The contracts represent two of the five contracts that will see London’s traffic signals upgraded to the latest energy-saving technology, as well as expanding the use of intelligent traffic signals and new crossings for pedestrians and cyclists. Worth in total around US$525 million for up to eight years, the five co
  • Debating road user charging systems
    January 26, 2012
    Are pre-launch trials of charging systems the way to improve public acceptance? Or is the real key a more robust political attitude? Here, leading system suppliers discuss the issue. The use of distance-based Road User Charging (RUC) is now well established, at least for heavy goods vehicles on strategic roads. However demand management for all vehicles, whether a distance-based charge or some form of cordon scheme, has yet to make significant progress. This is in spite of the logic and equity of RUC being
  • Totally modern way to call a cab deployed in London
    March 26, 2012
    GetTaxi, which unveiled its revolutionary new way for businesses to order London black taxis earlier this year, has now launched a free consumer mobile app, enabling all smartphone users (iPhone, Android, Blackberry and Nokia) to order a taxi at the tap of a button on the mobile device or via a web interface.
  • ITS homes in on cycling safety
    April 9, 2014
    A new generation of ITS equipment is helping road authorities get to grips with cycle safety – and not a moment too soon as Colin Sowman discovers. Cyclists - remember them? Apparently not. At least not according to the OECD 2013 report Cycling, Health and Safety which contains the statement: ‘Cyclists are often forgotten in the design of the road traffic system’. Looking through the statistics that exist (each country appears to compile them differently) it is not difficult to see how such a conclusion cou