Skip to main content

Delivering London’s live bus arrival information

Launched in October 2011, Transport for London’s Countdown real time bus information service has proven extremely popular. The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information. Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers. This means that real time bus arrival information can be provided to pa
April 17, 2013 Read time: 2 mins
Launched in October 2011, 1466 Transport for London’s Countdown real time bus information service has proven extremely popular.  The latest research shows that around 830,000 bus journeys made in London each day are informed by live bus arrival information.    

Building on this success, TfL has developed a new way of delivering live bus arrival information to a range of public locations, such as hospital waiting rooms or shopping centre foyers.  This means that real time bus arrival information can be provided to passengers who may not have access to the internet, a mobile or smart phone or a bus stop with a Countdown dot matrix sign.

The technology is delivered at the request of a business or organisation, using their existing IT equipment and displayed on their display screens or televisions.  Designed to be self installed, TfL will supply bus arrival information tailored to their specific location via a special URL.

These digital signs are currently being trialled at four areas of the capital and, as
Simon Reed, Head of Technical Services Group at London Buses, said: “The trial of these new digital signs is a further example of how we are helping our passengers make the most of London’s extensive bus service.  We hope that these new signs will help passengers to access real time bus arrival information, in some cases for the first time, at a variety of locations away from the bus stop.”

Customer research will be conducted to evaluate how well the signs have been used and to refine the service provided.  In the future it is possible that the information could be displayed at a variety of customer focused locations.

For more information on companies in this article

Related Content

  • Olympic challenges in Sochi
    May 27, 2014
    Sporting events always create problems for traffic planners and none more so than the Winter Olympics. It is difficult to think of more diametrically opposite challenges for transport planners than the 2012 Olympics in London and this year’s Winter Olympics in Sochi: from a summer event in the heart of a megacity with well established transport infrastructure to winter games with unpredictable weather and events in remote and mountainous locations. The Winter Games are always a challenge and Sochi was no di
  • Transit’s Covid clean-up operation
    August 24, 2021
    The onset of Covid-19 saw ridership on public transport slump drastically. How will the organisations that provide these essential services persuade customers back on board?
  • Inrix informs FHWA’s data improvements
    December 19, 2017
    Refinements in the data available from the US Federal Highway Administration will improve road management across America. David Crawford reports. In August 2017, the US Federal Highway Administration (FHWA) issued the first results from an upgraded version of its National Performance Management Research Data Set (NPMRDS). Developed to identify the locations and times of high congestion affecting traffic flows along America’s 259,000km (161,000 mile) national highway system, this is a key resource for sta
  • Wireless traffic data in real time
    January 31, 2012
    The effect of moving objects on the electromagnetic landscape set up by cellular telephony networks can be detected and interpreted to give real-time traffic data across large geographical areas at low cost. Here, we revisit the Celldar concept. Global economic downturn has pushed public-sector agencies, transport administrations among them, to push even harder for cost efficiencies. Unfortunately, when it comes to transport safety and efficiency the public sector often has to work up to a cost rather than