BlackPepper delivers seamless user experience for Resonate platform

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport. Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud
March 29, 2018 Read time: 2 mins

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport.

Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud storage, social media mining and advanced security provision.

The UX consultant assisted Resonate’s management team in determining how the user journey should look and how to best incorporate a simple UX across the entire business that is in line with the company’s brand guidelines.

BlackPepper then defined and built a user interface pattern library, which included a start-up guide for the product and a library of components. The template designs could be used by Resonate’s in-house teams of developers to facilitate a recognisable look and feel across the whole solution.

Additionally, BlackPepper delivered training to a team of UX designers and advised on how best to find and build further in-house expertise going forward.

Rowan Welch, account director at BlackPepper, said: “This was an exciting but challenging brief, involving a system that is crucial for UK transport infrastructure and some pressurised timelines.”

“We’re delighted, therefore, to have left Resonate with not only a solution to an immediate problem, but the skills, knowledge and tool set to allow them to move forward independently.”

Related Content

  • Infrastructure funding and road user charging – debate continues
    February 1, 2012
    Jack Opiola provides an overview of the ongoing debate over US infrastructure funding and the progress – or lack of it – towards vehicles miles travelled road user charging. The future funding of transportation and mobility infrastructure is attracting increased attention. There has been sharp debate in the US, where landmark reports from the National Surface Transportation Infrastructure Financing Commission and the National Surface Transportation Policy and Revenue Study Commission both stated that the cu
    Read More
  • Road user charging comes a step closer in Oregon
    December 19, 2017
    Having been the first US state to introduce the gas tax a century ago, Oregon is now blazing the road user charging trail. Colin Sowman looks at progress to date. For more than a decade, authorities in Oregon have known of the impending decline in fuels tax income and while revenue increased by more than 5% in 2016, that growth will slow considerably this year and income is projected to start declining in 2020.
    Read More
  • Align transport infrastructure needs with ITS offerings
    July 19, 2012
    Kallistratos Dionelis, General Secretary of ASECAP, ponders the absence of creativity and innovation in the road management sector. 'Traditional' road managers and ITS specialists share many of the same ultimate goals and yet, he says, a common understanding of what technology can achieve is still conspicuously absent.
    Read More
  • Align transport infrastructure needs with ITS offerings
    July 19, 2012
    Kallistratos Dionelis, General Secretary of ASECAP, ponders the absence of creativity and innovation in the road management sector. 'Traditional' road managers and ITS specialists share many of the same ultimate goals and yet, he says, a common understanding of what technology can achieve is still conspicuously absent.
    Read More

Highlighted Content