BlackPepper delivers seamless user experience for Resonate platform

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport. Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud
March 29, 2018 Read time: 2 mins

UK-based BlackPepper Software (BlackPepper) has deployed one of its experts to assist Resonate’s in-house team in developing a framework for user experience (UX) consistency for its Luminate digital platform. The solution is designed with the intention meeting the demands of emerging global trends in transport.

Luminate is said to provide users with competitive advantages by creating the foundation for a suite of progressive products to meet the demands of machine learning, connected devices, cloud storage, social media mining and advanced security provision.

The UX consultant assisted Resonate’s management team in determining how the user journey should look and how to best incorporate a simple UX across the entire business that is in line with the company’s brand guidelines.

BlackPepper then defined and built a user interface pattern library, which included a start-up guide for the product and a library of components. The template designs could be used by Resonate’s in-house teams of developers to facilitate a recognisable look and feel across the whole solution.

Additionally, BlackPepper delivered training to a team of UX designers and advised on how best to find and build further in-house expertise going forward.

Rowan Welch, account director at BlackPepper, said: “This was an exciting but challenging brief, involving a system that is crucial for UK transport infrastructure and some pressurised timelines.”

“We’re delighted, therefore, to have left Resonate with not only a solution to an immediate problem, but the skills, knowledge and tool set to allow them to move forward independently.”

Related Content

  • December 19, 2017
    Road user charging comes a step closer in Oregon
    Having been the first US state to introduce the gas tax a century ago, Oregon is now blazing the road user charging trail. Colin Sowman looks at progress to date. For more than a decade, authorities in Oregon have known of the impending decline in fuels tax income and while revenue increased by more than 5% in 2016, that growth will slow considerably this year and income is projected to start declining in 2020.
    Read More
  • March 23, 2015
    Big data and open governments ‘will spur developments in smart cities’
    Smart cities are going to be amazing community hubs that will be more sustainable, efficient and supportive of citizens, according to a new report, Australia - Smart Cities - People, Transport, Cars, Buildings from reportbuyer.com. The concept of smart communities is based on intelligent infrastructure such as broadband (FttP) and smart grids, so that connected and sustainable communities can be developed. However, they cannot be built within the silo structure that currently dominates our thinking; a holis
    Read More
  • January 25, 2012
    Increasing and improving disabled access to public transport
    An overview of European efforts to increase disabled access to public transport, by David Crawford
    Read More
  • November 21, 2017
    WPS installs Parkadvance at Cascades Shopping Centre in Portsmouth city centre
    WPS has installed its pay-on-Foot parking technology, Parkadvance, at Cascades Shopping Centre in Portsmouth city centre. It is designed with the intention of enhancing customer experience, and to use an IP-based system that could be more easily updated to incorporate new functionality as and when it becomes available and required.
    Read More

Highlighted Content