TfL commences consultation on cashless trams

Transport for London (TfL) has begun an eight-week public consultation on plans to make trams in London ‘cashless’. The proposal would see existing cash ticket machines, which only sell a small number of the more expensive paper tickets every week and do not allow customers to top-up their Oyster card, removed from the tram network. As the ticket machines, which were installed when the tram system opened in 2000, have such low usage and have now reached the end of their useful life
September 5, 2017 Read time: 2 mins

1466 Transport for London (TfL) has begun an eight-week public consultation on plans to make trams in London ‘cashless’.
 
The proposal would see existing cash ticket machines, which only sell a small number of the more expensive paper tickets every week and do not allow customers to top-up their Oyster card, removed from the tram network.
 
As the ticket machines, which were installed when the tram system opened in 2000, have such low usage and have now reached the end of their useful life, it is no longer cost effective for TfL to maintain them or have them replaced.
 
TfL therefore proposes to remove the machines and ask any customers who still buy paper tickets to switch to Oyster or contactless. Customers will be able to top up their Oyster cards at Oyster Ticket Stops along the route, at ticket machines at National Rail stations or via the TfL website and forthcoming TfL Ticketing app.
 
Due to the convenience and value for money of payment using Oyster and contactless bank payment cards, only 0.3 per cent of single tram journeys are paid for with a ticket bought from a tram stop ticket machine. This is fewer than 250 tickets per day, with more than half of these sold from 10 tram stops.
 
A paper ticket bought from a ticket machine costs £2.60 whereas the equivalent pay as you go single fare with Oyster or a contactless bank card is £1.50. Customers using pay as you go also have access to the Mayor’s Hopper fare, which gives a second tram or bus journey for free within one hour of touching in on the first tram or bus journey.
 
Subject to the results of the consultation, a final decision on whether to remove the machines will be made early next year.
 
The consultation runs until Sunday 29 October.

UTC

Related Content

  • February 5, 2014
    Move to modernise London underground leads to strikes
    A move by Transport for London (TfL) to modernise the London Underground, including the loss of 950 jobs and the closure of all ticket offices has led to the widespread strikes currently being experienced by travellers. The National Union of Rail, Maritime and Transport Workers (RMT) has called for the withdrawal of the cuts, saying that the plans are discriminatory and would leave important groups of staff vulnerable to abuse and assault as enforced lone working is pushed through. TfL claims the meas
    Read More
  • August 21, 2018
    Helsinki’s residents trial MaaS as alternative to private cars
    Would you give up your own car? Helsinki implemented MaaS late last year and Colin Sowman discovers that the initial reaction has been positive What would it take for you to give up your own car? That is the question posed by Sampo Hietanen, the so-called ‘father’ of Mobility as a Service (MaaS) and CEO of MaaS Global. And he is about to discover if MaaS really will convince the people of Helsinki to do the unthinkable. MaaS Global introduced a fledgling version of its Whim app in the city in late 2016
    Read More
  • July 8, 2019
    London needs just one road user charge, says report
    London’s patchwork of road charging schemes should be replaced by a single, distance-based user charge, according to new research. Apart from anything else, it would be much fairer… The UK capital’s multiple road charging schemes require a radical overhaul, according to a new report by the Centre for London thinktank. The suggested solution is to replace existing levies on drivers with a single, distance-based user charge which would more fairly reflect how much, and at what time, people are using London
    Read More
  • January 29, 2021
    Opinion: MaaSive fail
    Are we in danger of losing our way on Mobility as a Service? Johan Herrlin of Ito World wonders if there is too much focus on the system and not enough on problem-solving...
    Read More

Highlighted Content