Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • ITS needs continuity at the policy-making level
    February 1, 2012
    ITS needs to be sold to politicians in plainer terms and we need to be encouraging greater continuity at the policy-making level says Josef Czako, chairman of the IRF's Policy Committee on ITS. At the ITS World Congress in New York in 2008, the International Road Federation (IRF) held the inaugural meeting of its Policy Committee on ITS. The Policy Committee's formation, says its chairman, Kapsch's Josef Czako, reflects an ongoing concern over the lack of deployment of ITS technology on roads in anything li
  • Supply chain issues: AGD looks ahead
    June 2, 2022
    There are multiple causes for current global supply chain issues – and this isn’t likely to improve in the near future. Ian Hind of ITS manufacturer AGD Systems spells out how to mitigate the impact
  • TRL answer key questions on urban traffic control
    March 21, 2014
    PC-based urban traffic control (UTC) continues to grow. Gavin Jackman, Head of Traffic and Software at TRL, looks forward. 1. PC-based urban traffic control is now very well established throughout the world. What have been the most significant developments or new features that have become available over the last two years? That’s a really interesting question because, from a software perspective, a few things are noticeable. Firstly, there are more players on the market – TRL’s Transyt Online, Imtech’s Imf
  • Covid-19 cleared the air: ITS can keep it clean
    July 31, 2020
    Covid-19 has created cleaner air: ITS can help keep it that way – but it’s not going to be straightforward, as Graham Anderson discovers