Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • Sony helps Rio get a better view of the Olympics
    June 29, 2016
    With the Olympics approaching, Sony’s Stephane Clauss examines how the latest camera technologies can help cities cope with the huge crowds attending major events. This August will see more than 10,000 athletes head to Rio de Janeiro for the Olympics Games. Alongside them will be their coaching staff, a hoard of logistics teams, thousands of volunteer marshals (London 2012 had 70,000) and millions of spectators. All such major events have nervous jitters on the way to the opening ceremony. This year has see
  • Alliance stages North American back office interoperability trial
    December 4, 2013
    JJ Eden, President and CEO of the Alliance for Toll Interoperability, talks to Jason Barnes about the new inter-agency hub, which will facilitate national transactions When it comes to achieving interoperability, the sheer diversity of technologies in operation in the US is perhaps the tolling industry’s greatest defining characteristic and its biggest challenge. The situation is in stark contrast with some other regions of the world, such as Europe where the use of common front-end Dedicated Short-Range
  • A lot of people 'drank the DSRC Kool-Aid'
    March 2, 2021
    US move towards C-V2X can help connected vehicle deployment, says Bryan Mulligan
  • Walk | Don’t Walk – actually, just Don’t Walk
    March 17, 2025
    In 1925 a traffic ordinance was introduced in Los Angeles. The 100-year anniversary is significant because, transportation historian Peter Norton suggests, the law in effect set the blueprint for car-dependency across the US. Adam Hill asks him how…