Skip to main content

Hertfordshire’s traffic control centre ‘improves congestion’

As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall. The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network. If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Mainte
March 13, 2013 Read time: 3 mins
As part of a wider Hertfordshire County Council strategy to ease congestion across the county, the council is installing variable message signs to provide live incident information, managed by a centralised control centre at County Hall.

The centre opened in October last year at a cost of around US$600,000 and is operated by eighteen staff, who monitor the county’s road network.

If an accident occurs, traffic signals can be adjusted and messages displayed in a bid to redirect traffic ease congestion. Maintenance crews can also be sent out to repair highway faults.

County councillor Stuart Pile says: “Many councils are realising that local authorities cannot build their way out of problems with congestion,” said Cllr Pile, the executive member for highways and transport.  We started to look at forming a clear strategy to improve the management of traffic to give people confidence in the reliability of their journey. Without this strategy congestion is only going to get worse.

“It’s about having real-time traffic information while in the car or beforehand on your phone. We will be able to tell people before they set out if there’s a problem on a road they use or make people aware of where they can park before they get there. You can be told when your bus is going to arrive so you can don’t have to sit out in the cold waiting for twenty minutes.

“It sounds a lot of money but it’s about what we are saving in terms of disruption to the network and easing congestion,” he said.  “It was always going to be difficult to measure the financial benefits of introducing intelligent transport systems. The biggest gains will probably come from managing repairs and scheme improvements to the road network in such a way as to make better use of staff and resources.”

CCTV cameras and journey time counters are used to monitor traffic flow but Derek Twigg, the county council’s assistant network manager, has said it is necessary.  “We have CCTV installed for monitoring purposes but it’s not recorded and we don’t keep any of that data,” he said. “It is not about monitoring people, it is making sure people get where they need to go.”

A website collating traffic information across the county is expected to be rolled out in the summer.

Related Content

  • Manchester seeks smart but not selective transport solutions
    January 25, 2018
    Smarter transport relies on better communications both with travellers and between transport providers. Andrew Williams reports. Inrix’s prediction that the cost of traffic congestion will rise by 63% to £21bn per year by 2030 clearly illustrates that, in addition to the ongoing inconvenience and inefficiency, ongoing gridlock is a significant drain on the economy. It is against this backdrop that a Cisco-led consortium has launched CitySpire, a smart transport programme that uses location-based services a
  • UK drivers get real time traffic information boost
    August 9, 2012
    The UK Highways Agency is trialling a system to add commercially available traffic data to its existing sources to monitor how well traffic is flowing on England's motorways and strategic roads. Similar data sources are already used by satellite navigation devices, smartphones, and applications like Google maps. Better real-time data will allow agency staff to respond more quickly to incidents and identify delays and communicate them to drivers so they can take alternative routes if necessary.
  • Oslo moves to ban city centre traffic
    November 5, 2015
    Cars will be banned from central Oslo by 2019 to help reduce pollution, local politicians said this week, in what they said would be the first comprehensive and permanent ban for a European capital. According to Reuters, the newly elected city council, made up of the Labour Party, the Greens and the Socialist Left, said the plans would benefit all citizens despite shop-owners' fears they will hurt business. "We want to have a car-free centre," Lan Marie Nguyen Berg, lead negotiator for the Green Party
  • Shailen Bhatt: 'We want to save lives with connectivity by accelerating V2X deployment'
    December 11, 2023
    US government money is available for Vehicle to Everything roll-outs. FHWA's Shailen Bhatt talks to Adam Hill about changing the narrative on road safety - and the importance of deploying technology at scale