Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Uber to implement clean air fee for all London trips
    October 25, 2018
    Uber will introduce a fee of 15p per mile for all trips booked via its app in London to help its drivers purchase an electric vehicle (EV). The surcharge will be introduced in early 2019. Uber says drivers working 40 hours per week for two years could receive around £3,000 of support towards the purchase of an EV. The initiative is part of Uber’s Clean Air Plan in which the company expects to raise more than £200 million in the next few years to support the switch to electric. Uber estimates tha
    Read More
  • Keeping people on track is RATP’s raison d’etre
    June 14, 2018
    In Paris, RATP Group’s autonomous Metro Line 1 is carrying 750,000 people a day across the city. Ben Spencer is invited into the control room to take a look at how the system works Paris is visited by millions of tourists each year, keen to see for themselves stunning attractions such as the Eiffel Tower, Arc de Triomphe, Notre-Dame, the Louvre, the Seine and all the rest. But while the best-known sites of the City of Light tend to be on the surface, there is a lot going on below those iconic grand boule
    Read More
  • Uber to redirect focus to bikes and electric scooters
    August 28, 2018
    Uber intends to focus more on its electric scooter and bike business as it says individual modes of transport are better-suited to inner city travel. Dara Khosrowshahi, Uber’s CEO, believes users will make more frequent, shorter journeys in the future, the Financial Times reports. "During rush hour, it is very inefficient for a one-tonne hulk of metal to take one person ten blocks,” he says. Uber’s Jump electric bikes are now available in eight US cities such as San Francisco and Washington DC, and are
    Read More
  • Options abound for road weather sensing
    September 6, 2017
    Meteorological organisations invest millions in super-computers to crunch data for ever-more accurate forecasts but inherent unpredictability means that other methods of alerting drivers and road authorities to fast-changing weather and highway conditions are essential. For years, static weather sensors to measure factors such as surface water, ice or high roadway temperatures have been embedded in highways to provide such data. But that is changing.
    Read More

Highlighted Content