Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • MaaS will be adopted quicker in Europe than in the US: here’s why
    December 5, 2018
    A new report suggests that MaaS will be implemented more quickly in Europe than in the US – but why should this be? Ben Spencer examines the arguments
    Read More
  • The Middle East takes lead in urban mobility
    November 24, 2017
    Ralf Baron, Thomas Kuruvilla, Morsi Berguiga, Michael Zintel, Joseph Salem and Mario Kerbage from Arthur D. Little explain why there is much to be learned from the Middle East about the rapid evolution of transport systems. The rapid urbanisation across the globe is leading to mobility challenges as cities struggle to ensure their populations can move around freely using both public and private transport. Solving these issues is critical to ensuring that cities thrive and attract the investment and
    Read More
  • ISS deploys smart parking technology for US truck drivers
    March 19, 2019
    Intelligent Imaging Systems (ISS) is providing US state departments of transportation with smart parking solutions for trucks at rest stops. The technology was installed in Ohio as part of the Mid America Association of State Transportation Officials initiative, which unites eight Midwestern states via a Regional Truck Parking Information Management System (TPIMS). ISS says in-ground sensors were fitted at 18 rest stops along Interstates 70, 75 and US Route 33 to provide information on how many parking sp
    Read More
  • Hawaii backs road user charging to replace fuel tax
    August 7, 2019
    Fuel tax revenue in Hawaii is falling - and even in paradise, someone has to pay. Adam Hill talks to Hawaii DoT’s Scot Uruda about a major change in the way the state funds road improvements All over the world, governments, transportation agencies and local authorities are casting around for new forms of revenue as the money from taxes imposed on fuel begins to trickle away. Spending is outstripping tax take as a combination of more efficient internal combustion engines and the increasing take-up of cars
    Read More

Highlighted Content