Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Technology holds the key to painless parking
    March 21, 2014
    Parking has been the most innovative of all the transportation sectors in the past five years. Richard Harris, Solution Director, Xerox Services outlines some of the key drivers and trends
    Read More
  • Monotch enables Belgium C-ITS project
    November 26, 2021
    €18.2 million project will see Monotch assisting Be-Mobile in delivering data interchange
    Read More
  • Tecsidel’s Pan-American Highway tunnel eases Lima’s traffic woes
    December 4, 2018
    The Pan-American Highway connects the US and Canada with Latin America, running for thousands of miles from Alaska in the north to Argentina in the south. Mauro Nogarin finds that one tunnel built underneath it is now providing relief for thousands of travellers each day On the Pan-American Highway, the lengthy series of roads which spans both American continents - from the US state of Alaska to the Latin American country of Argentina - ITS solutions are many and varied. One of these, in Peru’s capital
    Read More
  • Ojo Electric develops sit-down e-scooter for commuters in Texas
    January 17, 2019
    Ojo Electric has launched an electric scooter which comes with a seat to serve as part of a ride-share service in Austin, Texas. The deployment stems from an agreement with Austin Commuter Scooter (ACS), a subsidiary of Bike Share of Austin. Elliott McFadden, executive director of Bike Share of Austin, says the service will link to public transportation needs while reducing carbon emissions and congestion. Ojo and ACS will share data on usage and ride trends through the scooter’s on-board telemetr
    Read More

Highlighted Content