Bird enables reports of poorly parked and damaged e-scooters

Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company. It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles. Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-s
May 8, 2019 Read time: 2 mins
Bird is to roll out an app feature which allows people to report poorly parked or damaged electric scooters to the company.


It is an attempt to solve one of the biggest bugbears surrounding the deployment of scooters and dockless bikes – the issue of what happens when users abandon or abuse the vehicles.

Bird says the app’s new ‘Community Mode’ will improve parking and safety in the cities where it operates, such as Portland and Salt Lake City. The company will use reports to reposition poorly parked e-scooters and make sure damaged models are no longer available for riding. Also, the company will notify mechanics to remove the damaged vehicles from the road to be repaired.  Travis VanderZanden, CEO of Bird, says the company wants to work with communities to help alleviate problems associated with congestion and carbon emissions.

“Community Mode gives any individual the power to engage with Bird in real time so that we can work together on making our streets safer and people-friendly,” VanderZanden adds.

Parking & Access Control

Related Content

  • Israel cracks down on underage e-scooter use
    January 27, 2021
    Lime, Wind and Bird updated apps by tightening restrictions during registration in Tel Aviv
    Read More
  • Modelling MaaS and making it happen
    June 15, 2017
    Colin Sowman looks at some of the emerging technology being introduced to evaluate and operate Mobility as a Service. The fast-growing interest in Mobility-as-a-Service (MaaS) has prompted the creation of a host of software systems for those wanting to become a MaaS provider or participate in MaaS offerings. Most recently, at ITS International’s MaaS Market conference, Portuguese company Brisa Innovation announced a name change to A-to-Be to reflect its increasing involvement in the MaaS sector with the lau
    Read More
  • DSRC holds the key to tomorrow's transportation
    June 15, 2016
    Dedicated Short-Range Communication (DSRC) technologies are poised to revolutionise transportation system planning, management and operations. But will widespread US adoption take five years, or twenty? As Ben Pierce of Battelle explains, the answer depends largely on which roadmap the ITS community chooses to follow for deployment.
    Read More
  • Tolling Matters: Open your eyes - see the possibilities
    September 27, 2022
    Diane Gutierrez-Scaccetti, commissioner of New Jersey DoT and IBTTA president 2022, talks to Adam Hill about the importance of mentoring young people - and why it's good to share pivotal experiences
    Read More

Highlighted Content