Skip to main content

TfL policy to ensure private hire remains safe and convenient

Transport for London (TfL) has launched a policy statement in response to changes in the private hire industry and new services available. It aims to keep the capital at the forefront of regulating taxi and private hire services while maintaining the safety of passengers. As part of a series of changes to increase industry standards, TfL is advancing regulations to assess private hire drivers and applicants on safeguarding, disability, equality and knowledge of private hire vehicle (PHV) legislation as
February 19, 2018 Read time: 2 mins

1466 Transport for London (TfL) has launched a policy statement in response to changes in the private hire industry and new services available. It aims to keep the capital at the forefront of regulating taxi and private hire services while maintaining the safety of passengers.

As part of a series of changes to increase industry standards, TfL is advancing regulations to assess private hire drivers and applicants on safeguarding, disability, equality and knowledge of private hire vehicle (PHV) legislation as part of an enhanced driver assessment package.

In addition, TfL will consider proposals for consultation relating to an advanced driving test, PHV operator fleet insurance and PHV signage. It will also contemplate the impact of removing the Congestion Charge exemption for these vehicles.

New regulations could include strengthened requirements for operators to commit to safety as a high priority, and to take steps to ensure the safety of passengers as well as drivers dealing with difficult situations. They may also have to clearly state policies and action plans for the prevention and reporting of offences and for clear, named accountability at senior management level for safety, reporting and protection of personal data. In addition, operators may have to provide mechanisms that enable passengers to choose who they share vehicles with and establish how they might be able to make this decision before accepting a ride. Implementing insurance for the use of all PHVs with contingency insurance cover for ride-sharing and fleet insurance where appropriate may also be required.

The policy statement sets out TfL's expectations for these services, and its principles will inform future consultations on specific regulations. These will be designed to fit with the Mayor of London's ambition for a safe, active, sustainable and efficient transport network.

Other areas that form part of the vision and further details are available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website TFL Website link false https://tfl.gov.uk/corporate/publications-and-reports/taxi-and-private-hire false false%>.

For more information on companies in this article

Related Content

  • Zero-emission transport at centre of Democrat ‘Green New Deal’
    February 13, 2019
    Clean and affordable transportation and zero-emission vehicle infrastructure are at the heart of the US Democrats’ ‘Green New Deal’ package. The proposals seek to move the US away from fossil fuels and other sources of emissions that cause global warming within the next decade. The package says these goals can be reached by reached by a ten-year “national mobilisation” which include an overhaul in transportation systems to eliminate pollution and greenhouse as much as technologically feasible, repai
  • Truck driver with foot on dashboard is among 4,000 drivers caught by unmarked HGV Cab
    November 7, 2017
    Highways England has released footage of a truck driver checking his phone while his right foot was on the dashboard. Spotted by Humberside Police, the driver was travelling from the M18 onto the M62 near Goole and is one of 4000 dangerous drivers on UK roads caught by a single unmarked HGV cab over a two year period. Another driver was pulled over by Devon and Cornwall Police and was found to have sent 10 replies to 10 texts within one hour and a driver in Surrey was seen trying to put toothpaste on a to
  • TfL bans Uber from London following security breaches
    November 26, 2019

    Transport for London (TfL) has stripped Uber of its private hire operator's licence following security breaches which it says put passengers at risk.

    Uber slammed the decision but TfL says that a change in the ride-hailing giant’s systems allowed unauthorised drivers to upload photos to other driver accounts.

    This enabled the drivers to fake their identity and pick up passengers - in at least 14,000 trips.

  • ITS World Congress last call for papers
    January 16, 2015
    The ITS World congress takes place in Bordeaux in October 2015. Authors who wish to submit technical, scientific and commercial papers and proposals for special interest session have just three days left. The deadline is Monday 19 January at 23.59 CET and no extensions will be granted. Submit your papers and proposals here now.