Skip to main content

TfL policy to ensure private hire remains safe and convenient

Transport for London (TfL) has launched a policy statement in response to changes in the private hire industry and new services available. It aims to keep the capital at the forefront of regulating taxi and private hire services while maintaining the safety of passengers. As part of a series of changes to increase industry standards, TfL is advancing regulations to assess private hire drivers and applicants on safeguarding, disability, equality and knowledge of private hire vehicle (PHV) legislation as
February 19, 2018 Read time: 2 mins

1466 Transport for London (TfL) has launched a policy statement in response to changes in the private hire industry and new services available. It aims to keep the capital at the forefront of regulating taxi and private hire services while maintaining the safety of passengers.

As part of a series of changes to increase industry standards, TfL is advancing regulations to assess private hire drivers and applicants on safeguarding, disability, equality and knowledge of private hire vehicle (PHV) legislation as part of an enhanced driver assessment package.

In addition, TfL will consider proposals for consultation relating to an advanced driving test, PHV operator fleet insurance and PHV signage. It will also contemplate the impact of removing the Congestion Charge exemption for these vehicles.

New regulations could include strengthened requirements for operators to commit to safety as a high priority, and to take steps to ensure the safety of passengers as well as drivers dealing with difficult situations. They may also have to clearly state policies and action plans for the prevention and reporting of offences and for clear, named accountability at senior management level for safety, reporting and protection of personal data. In addition, operators may have to provide mechanisms that enable passengers to choose who they share vehicles with and establish how they might be able to make this decision before accepting a ride. Implementing insurance for the use of all PHVs with contingency insurance cover for ride-sharing and fleet insurance where appropriate may also be required.

The policy statement sets out TfL's expectations for these services, and its principles will inform future consultations on specific regulations. These will be designed to fit with the Mayor of London's ambition for a safe, active, sustainable and efficient transport network.

Other areas that form part of the vision and further details are available on the %$Linker: 2 External <?xml version="1.0" encoding="utf-16"?><dictionary /> 0 0 0 link-external website TFL Website link false https://tfl.gov.uk/corporate/publications-and-reports/taxi-and-private-hire false false%>.

For more information on companies in this article

Related Content

  • BESTFACT: Best practices for freight
    February 11, 2016
    The four-year Best Practice Factory for Freight Transport (BESTFACT) project collected, developed, evaluated and disseminated innovative ideas for city logistics, green logistics, co-modality and e-freight, has closed. A new handbook, which includes 157 sustainable best practice examples from across Europe, is now available. The aim of the project is to help reduce negative environmental effects, improve transport execution efficiency and present the positive results of such measures. The knowledge platf
  • Last call for Gulf Traffic award nominations
    September 20, 2016
    Time is running out to submit nominations for the 2016 Gulf Traffic awards, which honour those companies and persons who have shown their commitment to developing and improving projects, initiatives or products for the benefit of the public and the region. Categories include: best new parking produce or supplier; ITS product of the year; consultancy of the year; contractor of the year; TRL student award; product innovation award; and many others. Submit nominations before 25 September 2016. More infor
  • Uber: AB5 ‘does not automatically reclassify’ drivers
    September 18, 2019
    Business life may be about to get trickier for transportation network companies following the passing of a new law in California which aims to give gig economy workers more rights. Assembly Bill 5 (AB5), which is due to come into effect in January next year, says that “a person providing labour or services for remuneration shall be considered an employee rather than an independent contractor” - unless three points are proved. One, that “the hiring entity demonstrates that the person is free from the con
  • Europe’s number one leading Mobility as a Service conference says the future of transport lies in delivering change
    January 19, 2018
    First hand reports on the rapid progress being made, as well as the obstacles being faced, by Mobility as a Service projects across Europe dominate the agenda of the second “MaaS Market Concept to Delivery” conference taking place in London next month. Speakers will cover the political and regulatory implications, open data, technology and common standards, demand responsive transport and future business models. This is Europe’s number one leading MaaS event and it includes presentations from Port