Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • ITS Australia Awards 2025 finalists announced
    November 13, 2024

    ITS Australia has announced 32 finalists for the 15th Annual ITS Australia Awards, with winners announced at a ceremony on 13 February 2025 in Perth, Western Australia.

  • Manchester to enforce city bus lanes
    July 3, 2013
    Siemens has been awarded a contract by Manchester City Council to supply unattended bus lane enforcement cameras for sites across the city, to enable the Council to identify unauthorised vehicles using the lanes restricted for the unhindered flow of buses, capture the event and prepare an evidential record to support the issue of an enforcement notice. The cameras are re-deployable and will be moved around a number of locations to provide maximum coverage. Working with UK bus lane enforcement equipment supp
  • Jakarta kicks off second ERP trial
    October 2, 2014
    The Jakarta administration is set to kick off a second trial run of the electronic road pricing scheme aimed at helping ease traffic congestion, with the aim of having the system up and running by January 2016. Norway-based Q-Free has set up a gantry with cameras and sensors for the trial run in South Jakarta. The system works by detecting cars passing beneath it, and then remotely deducting a toll from a stored-value card in an on-board unit (OBU) inside the vehicle. OBUs have been installed in 100 car
  • Improved productivity and advanced technology benefits ITS
    December 13, 2012
    John Horsley will hang up his hat as executive director of AASHTO in February 2013. After 14 years at the helm, he will bow out convinced of the current and future benefits of ITS for US transportation. Alot of exciting career opportunities still await young engineers in US transportation, says John Horsley, outgoing executive director of AASHTO – the American Association of State Highway & Transportation Officials. Horsley will be dedicating more of his time to matters of ITS after he stands down in Februa