Skip to main content

Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.

For more information on companies in this article

Related Content

  • Alcohol interlocks aid drink drive adherence
    October 28, 2016
    The use of alcohol interlocks to prevent drink driving and change driver behaviour is gaining ground around the world but needs greater buy-in from authorities as Colin Sowman discovers. The often repeated mantra says that prevention is better than cure - and none more so than in the case of drink-driving. The introduction of the breathalyser provided an objective indication of alcohol consumption instead of having drivers touch their nose or walk in a straight line. Initially breathalysers were used as a r
  • Automated enforcement tames speeders in Chicago’s Children’s Safety Zones
    November 20, 2013
    Chicago is installing automated enforcement after pilot schemes indicated that one in 10 motorists exceed the speed limits in Children’s Safety Zones. Each year in Chicago there are around 3,000 incidents of pedestrians being struck by a motor vehicle - and about 800 of those casualties are children. In an effort to improve child safety the Chicago Department of Transportation (CDOT) has established Children’s Safety Zones around schools and other areas where children congregate. These zones allow the impos
  • Traffic Group Signals overcomes radio band interference
    August 21, 2023
    Company boosts performance of its Metro Pro-enabled temporary traffic signals
  • Texas, Oklahoma move to interoperable tolling
    April 25, 2013
    Electronic toll systems in Texas and Oklahoma could be interoperable as soon as 2014, according to toll authorities from both states. Moves to link tolling systems in Texas and Oklahoma will enable drivers with Texas tolling accounts or Oklahoma turnpike accounts to travel on the other state’s toll roads using their current toll tags. The tolls would be automatically billed to the out-of-state driver’s account. “Oklahoma Governor Mary Fallin said it would be good to have interoperability with other states,