Capita to run London congestion charging

Outsourcing group Capita has signed a five year contract with Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital. Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further
January 15, 2014 Read time: 2 mins
Outsourcing group 4056 Capita has signed a five year contract with 1466 Transport for London (TfL) to operate the congestion charging, low emission zone and traffic enforcement notice processing schemes in the capital.

Capita will take full responsibility for the schemes in November 2015 following a period of implementation which commences in 2014. The overall agreement is expected to generate revenue of approximately US$238 million to Capita. Additionally, TfL has the option to extend the contract for a further five years.

Congestion charging is designed to reduce traffic congestion and the income raised is wholly reinvested in Transport for London. Traffic enforcement notice processing includes processing Penalty Charge Notices for bus lane and yellow box junction contraventions.  Capita will provide the IT systems, back office and contact centre to run the schemes and the associated enforcement processes.  

Capita designed and implemented the technology and then operated the congestion charging scheme when Transport for London first launched it in February 2003 and successfully ran the initial scheme until February 2009.
Enforcement

For more information on companies in this article

Related Content

  • Motown morphs into Mobility City
    August 7, 2018
    Detroit was once a byword for urban decay – but ITS America recently held its annual meeting there. This gave David Arminas a chance to assess how fast Motor City is moving down the road to recovery. Motor City, as Detroit is still called, was on its financial knees only five short years ago. The future looked bleak as the city and greater urban area bled jobs and population. It was on 18 July 2013 that Motown, as Detroit is also known, filed for Chapter 9 bankruptcy protection, the
    Read More
  • Iteris to provide on-call services to Federal Highway Administration
    October 8, 2012
    Iteris, US-based supplier of intelligent traffic management solutions, has been selected to provide on-call task-order based services to the US Federal Highway Administration (FHWA). Two contracts, for support services for the Office of Operations include: Operations and Intelligent Transportation Systems (ITS), and Traffic Incident and Events Management will be released over a period of up to five years. Iteris will have the opportunity to compete, with a small group of other selected providers, on each t
    Read More
  • Jeddah juggles transport needs of residents, pilgrims and tourists
    December 22, 2015
    Mass pilgrimages, new tourists and a growing population lead Jeddah to seek some smart transport solutions as David Crawford finds out. Rationalising traffic movement and public transport in a major Middle Eastern business and tourist centre that is also a gateway for millions of religious pilgrims every year is the challenge for the 20-year Jeddah Strategic Plan and the Jeddah Public Transport Programme (JPTP) it spawned. The latter is costed at US$8bn.
    Read More
  • Australia’s ITS market predicted to grow almost 15 per cent by 2020
    December 16, 2016
    According to a new market research report published by MarketsandMarkets, Australia’s intelligent transportation systems is expected to grow at a CAGR of 14.41 per cent between 2015 and 2020, and reach US$1,130.2 million by 2020. The report is combined with an in-depth analysis of the various market dynamics such as drivers, restraints, and opportunities. Along with the market dynamics, the report also gives an insight about various market parameters, such as market share analysis, value chain analysis,
    Read More

Highlighted Content