Skip to main content

Denmark will check-in with Fairtiq

Swiss ticketing provider to deliver pay-as-you-go solution to Rejsekort & Rejseplan
By David Arminas December 11, 2023 Read time: 2 mins
Fairtiq’s smartphone-based solution will gradually replace Rejsekort’s card-based check-in/check-out solution that sees almost 500,000 daily journeys (image: Fairtiq)

Mobile ticketing provider Fairtiq will deliver a PAYG (pay-as-you-go) national public transport ticketing solution for Denmark on behalf of Rejsekort & Rejseplan.

The smartphone-based solution will gradually replace Rejsekort’s card-based check-in/check-out solution that sees almost 500,000 daily journeys. The phased roll-out will start in 2024. The deployment in Denmark is the fourth national implementation, following Switzerland, Austria and Liechtenstein.

Fairtiq said that it won against international competition in a multi-stage procurement process. The company was able to demonstrate the effectiveness of its fully hardware-free Software as a Service (SaaS) solution, known for its reliability and user-friendly interface.

The whole of Denmark will soon be able to use public transport with a swipe, said Gian-Mattia Schuca, who founded Fairtiq in 2016 and is now the co-chief executive. The fully-digital national solution will enable the public to use buses, trains, metros and light rail seamlessly throughout the country: “This success shows that our technology developed in Switzerland is also in high demand internationally."

Denmark’s public transport operators own Rejsekort & Rejseplan. The company runs and develops Rejsekort for ticketing and payment for public transport and Rejseplanen with information about arrival/departure times, travel planning and ticket prices. More than 140 million trips were recorded using a Rejsekort travelcard product in 2019 and around 450 million searches are made using Rejseplanen yearly.

Rejsekort is the electronic ticketing system for bus, train, light rail and metro. With a Rejsekort travelcard, passengers can travel throughout most of the country, except for Bornholm Island and some smaller islands. Rejsekort, which is both a ticketing platform and a means of payment, is a shared system for the public transport operators.

Meanwhile, Rejseplanen offers countrywide travel planning with public transport and is one of the most used apps in Denmark, according to the Danish company. Access is via a website and as an app for Apple iOS and Android. Rejseplanen displays both set schedules and real-time updates from the public transport operators and government-owned Banedanmark. Rejseplanen displays relevant travel plans for the users based on the accumulated data that includes any delays, changes in train tracks and cancellations.

Related Content

  • Ability to keep in touch on US buses woos travellers
    February 1, 2012
    David Crawford finds evidence of a new trend in American intercity travel: that better access to data sources on the move is tempting passengers away from air travel and onto surface modes. In the US the ease of use of Portable Electronic Devices (PEDs) is successfully wooing long-distance travellers away from airlines and onto surface public transport, according to just-published research. Using data from field observations of 7,028 passengers travelling by bus, air and train in 14 US states and the Distri
  • Jeddah juggles transport needs of residents, pilgrims and tourists
    December 22, 2015
    Mass pilgrimages, new tourists and a growing population lead Jeddah to seek some smart transport solutions as David Crawford finds out. Rationalising traffic movement and public transport in a major Middle Eastern business and tourist centre that is also a gateway for millions of religious pilgrims every year is the challenge for the 20-year Jeddah Strategic Plan and the Jeddah Public Transport Programme (JPTP) it spawned. The latter is costed at US$8bn.
  • Ticketless travel for London’s commuters?
    April 4, 2013
    London's commuters will be able to use their mobile phones and bank cards for travel across the city, if Transport for London's (TfL) plans come to fruition. Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems
  • ITS initiatives provide travel information for disabled passengers
    December 4, 2012
    David Crawford investigates initiatives and issues in travel information for disabled passengers. World Health Organisation estimates suggest that 10% of the global population live with a disability. This can impact directly on their mobility, with implications for their independence; keeping active; and travelling to work, education and social activities; as well as the accessibility of information necessary to aid mobility. The EU-supported ‘CARDIAC’ project (Coordination Action in R&D in Accessible & Ass