Skip to main content

Consumers ‘fear technology failures with autonomous vehicles’

With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years. “In most cases, as technology concepts get closer to becoming reality, cons
April 21, 2017 Read time: 2 mins
With the exception of Generation Y (1977-1994), all other generational groups are becoming more sceptical of self-driving technology, which poses a new challenge to car manufacturers and technology developers, according to the J.D. Power 2017 US Tech Choice Study. The study was carried out in January-February 2017 and is based on an online survey of more than 8,500 consumers who purchased/leased a new vehicle in the past five years.

“In most cases, as technology concepts get closer to becoming reality, consumer curiosity and acceptance increase,” said Kristin Kolodge, executive director of driver interaction and HMI research at J.D. Power. “With autonomous vehicles, we see a pattern where trust drives interest in the technology and right now, the level of trust is declining.”

Compared with 2016, 11 per cent more Generation Z (1995-2004) consumers and nine per cent more pre-boomers say they ‘definitely would not’ trust automated technology.

However, similar to the 2016 study, consumers this year show great interest in collision protection and driving assistance technology. Six of the top 10 features that consumers were most interested in before learning the price, smart headlights, camera rear-view mirror, emergency braking and steering system, lane change assist, camera side-view mirrors and advanced windshield display, come from these two categories.

“Along with collision mitigation, there are many benefits to autonomous vehicles, including allowing those who are unable to drive in today’s vehicles to experience freedom of mobility,” Kolodge said. “Interestingly, though, 40 per cent of boomers do not see any benefits to self-driving vehicles. Automated driving is a new and complex concept for many consumers; they’ll have to experience it firsthand to fully understand it. As features like adaptive cruise control, automatic braking and blind-spot warning systems become mainstream, car buyers will gain more confidence in taking their hands off the steering wheel and allowing their vehicles to step in to prevent human error.”

Related Content

  • New Zealand airport to trial autonomous shuttle
    January 27, 2017
    New Zealand’s first on-road research trial of autonomous vehicles has been launched at Christchurch Airport, with the arrival of a fully autonomous Smart Shuttle which will begin testing in the next few weeks. Christchurch International Airport has partnered with the country’s intelligent transport system (ITS) supplier, HMI Technologies for the trial, which will use a French manufactured NAVYA ARMA autonomous shuttle vehicle operating on private roads of the Christchurch International Airport campus. Th
  • Modern day cars are ‘outsmarting their drivers’
    October 23, 2015
    The average UK driver is currently being outsmarted by their own car, according to new research. The survey of 1,000 British car owners, carried out by BookMyGarage.com, found that 73per cent don’t understand how to use all of the high tech gadgets and safety features in their vehicle. This is despite over half of British adults admitting they were sold on the car they bought because of the features it offered.
  • Study shows lifetime cost of EVs is comparable to conventional vehicles
    June 17, 2013
    Consumers who purchase an electric vehicle will find that costs to own the vehicle are competitive with conventional and hybrid vehicles, according to an analysis conducted by the US Electric Power Research Institute (EPRI). The study compares the Chevrolet Volt and Nissan Leaf with petrol-fueled cars that reflect average costs for different makes and models. Nissan lowered the price of the Leaf by about US$6,000 in January. It looks at several factors, including petrol and power prices, incentives, financi
  • Trends in automotive technology
    March 14, 2012
    Continental has become a leading player in vehicle technology and telematics. The firm’s executive board chairman Elmar Degenhart describes to Jason Barnes Continental’s views on the ‘megatrends’ of the automotive industry Strategic moves to diversify Continental’s business from rubber-related products began in the late 1990s with the acquisition of ITT Teves and its brake business. This brought on board know-how relating to the then new electronic stability control (ESC) systems which today form an import