Skip to main content

Unicard achieves smart ticketing certification

Itso 2.1.5 includes media tailored for in-wallet digital ticketing for mass transit
By David Arminas April 23, 2025 Read time: 3 mins
There's no barrier to digital ticketing (© I Wei Huang | Dreamstime.com)

Unicard has achieved Itso 2.1.5 certification, the UK Department for Transport (DfT)’s latest specification for integrated smart ticketing on public transport, including bus and rail.

Unicard said that it is the first smart ticketing and payments supplier to comply with the new specification that digitises transport ticketing.

In March, DfT approved the long-awaited release of the latest Itso specification for integrated smart ticketing on public transport. Unicard then completed 2.1.5 testing of its PSEngine PersoPOST software with Itso and has received confirmation from the standardisation body that all necessary requirements for certification were met.

Itso specification version 2.1.5 introduces features such as media tailored for in-wallet digital ticketing. This reflects Itso’s response to industry trends and government initiatives aimed at digitising transport ticketing, and offering passengers the choice between digital or physical ticket options.

Unicard provides transport management solutions enabling local authorities, regional transport authorities and commercial transport operators to set up and manage their own smart ticketing schemes. Its portfolio of fully hosted and managed solutions support travel scheme expansion from single usage or concession to multimodal and multi-operator configurations across smartcard, barcode and EMV.

The firm is now updating its other products so they are ready for Itso certification for phase 2 of version 2.1.5 and can then be made available for customers.

The approval of version 2.1.5 comes 15 years after the release of the previous version 2.1.4. In June 2024, Itso issued a draft version of 2.1.5 for review by its members – who include Unicard – and the specification was refined based on members’ feedback.

Steve Holden, chief executive of Itso, says: “Unicard has worked hard to bring this development forward. We look forward to working with Unicard and all our supplier members in the coming years to realise 2.1.5 across the UK.”

“Itso solutions have been an integral part of Unicard’s products since we first certified with Itso in 2010,” said Mike Sussman, chief technical officer with Unicard. “We’re delighted to be the first supplier to certify partially for ITSO  2.1.5. This demonstrates our commitment to assuring continued ITSO compliance for all our customers.”

Unicard was founded in 2003 and has two offices in the UK and a technical development team in Bulgaria. Unicard said it processes more than four billion secure transactions annually and supports around eight million travelling passengers around the UK, where customers include Transport for West Midlands, Transport Scotland, Transport for Wales, Transport for London and Rail Delivery Group.

Itso is a non-profit membership organisation assisting standardisation of public transport ticketing in the UK. It was established as a result of discussions between UK passenger transport authorities concerning the lack of standards for interoperable smart card ticketing. 

Its objectives are to maintain and develop the Itso specification for transport smart cards and also operate and manage an interoperable smart media environment. It facilitates and supports development of smart ticketing schemes that comply with the Itso specification.

For more information on companies in this article

Related Content

  • OCTA partners with Init for mobile ticketing project
    January 11, 2017
    Init Innovations in Transportation has partnered with the Orange County Transportation Authority (OCTA) in California for the implementation of electronic fare readers and a back-office revenue management system for the agency’s 556 fixed-route vehicle fleet. OCTA operates countywide bus and paratransit services, as well as the planning, financing and coordinating of Orange County's freeway, street and rail development and operation of the 91 Express Lanes. Init will install its PROXmobil3 fare reader
  • Demand management schemes, is there a better way?
    January 31, 2012
    The European Commission is placing too much emphasis on the use of demand management, according to the FIA. Here, Wil Botman, Director-General of the FIA's European Bureau, explains why. Towards the end of last year, the European Bureau of the Fédération Internationale de l'Automobile (FIA) released a statement which criticised the European Commission's (EC's) approach to urban traffic congestion following the adoption of the Action Plan on Urban Mobility. In particular, the FIA voiced concerns over what it
  • Arriva wins Netherlands contract in Gelderland
    October 25, 2024
    Bus deal starts in December 2025 and could run until 2042 if extension applied
  • Indra to upgrade Delhi metro ticketing
    August 17, 2017
    Spanish technology company Indra has is to deploy its contactless ticketing technology at 14 new stations on the Delhi and Noida Metro system. The US$5.2 million (€4.5 million) contract, awarded by the Delhi Metro Rail Corporation (DMRC) also includes the design, development, supply, installation and commissioning of all technology used for access control, validation, ticket sales and card top-ups at the six new stations on the blue line between Noida City Centre and Electronic City, as well as at eight