Skip to main content

Unicard achieves smart ticketing certification

Itso 2.1.5 includes media tailored for in-wallet digital ticketing for mass transit
By David Arminas April 23, 2025 Read time: 3 mins
There's no barrier to digital ticketing (© I Wei Huang | Dreamstime.com)

Unicard has achieved Itso 2.1.5 certification, the UK Department for Transport (DfT)’s latest specification for integrated smart ticketing on public transport, including bus and rail.

Unicard said that it is the first smart ticketing and payments supplier to comply with the new specification that digitises transport ticketing.

In March, DfT approved the long-awaited release of the latest Itso specification for integrated smart ticketing on public transport. Unicard then completed 2.1.5 testing of its PSEngine PersoPOST software with Itso and has received confirmation from the standardisation body that all necessary requirements for certification were met.

Itso specification version 2.1.5 introduces features such as media tailored for in-wallet digital ticketing. This reflects Itso’s response to industry trends and government initiatives aimed at digitising transport ticketing, and offering passengers the choice between digital or physical ticket options.

Unicard provides transport management solutions enabling local authorities, regional transport authorities and commercial transport operators to set up and manage their own smart ticketing schemes. Its portfolio of fully hosted and managed solutions support travel scheme expansion from single usage or concession to multimodal and multi-operator configurations across smartcard, barcode and EMV.

The firm is now updating its other products so they are ready for Itso certification for phase 2 of version 2.1.5 and can then be made available for customers.

The approval of version 2.1.5 comes 15 years after the release of the previous version 2.1.4. In June 2024, Itso issued a draft version of 2.1.5 for review by its members – who include Unicard – and the specification was refined based on members’ feedback.

Steve Holden, chief executive of Itso, says: “Unicard has worked hard to bring this development forward. We look forward to working with Unicard and all our supplier members in the coming years to realise 2.1.5 across the UK.”

“Itso solutions have been an integral part of Unicard’s products since we first certified with Itso in 2010,” said Mike Sussman, chief technical officer with Unicard. “We’re delighted to be the first supplier to certify partially for ITSO  2.1.5. This demonstrates our commitment to assuring continued ITSO compliance for all our customers.”

Unicard was founded in 2003 and has two offices in the UK and a technical development team in Bulgaria. Unicard said it processes more than four billion secure transactions annually and supports around eight million travelling passengers around the UK, where customers include Transport for West Midlands, Transport Scotland, Transport for Wales, Transport for London and Rail Delivery Group.

Itso is a non-profit membership organisation assisting standardisation of public transport ticketing in the UK. It was established as a result of discussions between UK passenger transport authorities concerning the lack of standards for interoperable smart card ticketing. 

Its objectives are to maintain and develop the Itso specification for transport smart cards and also operate and manage an interoperable smart media environment. It facilitates and supports development of smart ticketing schemes that comply with the Itso specification.

For more information on companies in this article

Related Content

  • European ITS Congress heads for Dublin June 2013
    October 24, 2012
    Don’t miss the next ITS European Congress which will be held in Dublin from 4-7 June 2013 at the Convention Centre in Spencer Dock at the heart of Dublin city centre. The event, entitled ‘ITS: Real solutions for real needs’ is the 9th European Congress organised by Ertico. It will focus on latest ITS advances and solutions and provide another excellent business and networking opportunity. Ireland’s Minister of state for transport, tourism and sport Alan Kelly is at World Congress in Vienna this week, demons
  • Omny roll-out to benefit New York's older transit users
    December 24, 2024
    Tap-and-go benefits available to 1.5 million 'reduced-fare' customers
  • The Traffic Group acquires ANPR supplier Mav systems
    March 8, 2018
    UK-based The Traffic Group (TTG) has acquired supplier of automatic number plate recognition cameras Mav systems (Mav) to provide a more extensive range of traffic solutions. It will also extend Mav’s international partners with a broader product portfolio from other TTG companies and present opportunities to cross-sell their market solutions to new regions. Steve Walker, co-founder and managing director of Mav, said: “In joining forces with TTG we are already seeing opportunities to develop enhanced pro
  • MaaS Market Conferences on both sides of the Atlantic in 2018
    December 20, 2017
    Momentum shift in prospect as authorities accelerate plans to rethink transport provision. TS International’s second, two-day international MaaS Market conference takes place on 20 and 21 February 2018. The Mobility as a Service (MaaS) event is ideal for all organisations exploring new ways of getting people to their destination and new methods for them to pay for transport services.