Skip to main content

SRL's VMS is out of sight

England’s National Highways agency has new guidelines on messaging
By David Arminas January 8, 2025 Read time: 2 mins
Just because you can't see us... (image: SRL)

England’s National Highways agency is using variable message signs (VMS) to display non-regulatory messages to indicate that maintenance teams may be out of sight.

This is the first time that such messages have been displayed in an effort to better communicate to drivers that obstacles, diversions or road works lie ahead. The VMS from SRL Traffic Systems is displaying wording not usually used - including ‘Working even out of view’ - to provide an awareness of operations not within eyesight of a driver or outside of the public eye.

Last October, under the initiative from SRL and road maintenance provider Kier, in collaboration with National Highways, the signs were installed in a contraflow section of the A417 Missing Link project. It was done as part of National Highways’ Electronic Boards for Roadworks review and resulting guidelines.

The implementation of the review’s recommendations advances how project teams communicate with road users during construction activities on England’s Strategic Road Network. The highway agency said that the aim of guidelines is to provide project teams with best practice for effective use, monitoring and updating of electronic boards. 

Industry research has shown that messages which can be read within four seconds are better for our road users. Previously, signs presented yellow text on a black background; the new signs display concise, friendly messages in white text over a black background.

SRL said that National Highways can now display messages using more options, such as text colour and border additions.

The agency will be able to use the signs more as electronic billboards than traditional VMS, explained Nick Nandhra, project manager for National Highways. “These new signs mark a significant advancement in our goal to enhance road user experiences,” said Nandhra. “Clear communication during roadworks is crucial.”

Kier and SRL are collaborating to maintain signage and provide real-time updates.

Caroline Weller, VMS manager at SRL, said the sign on the A417 Missing Link project is the first scheme to be completed using the agency’s new guidelines.

Gavin Jones, Kier’s project director, said Kier is confident that the signs will assist motorists travelling through the A417 and improve their journeys.

Meanwhile, National Highways said it will continue refining messages based on road user insights, addressing road user concerns and keeping messages relevant throughout each project phase.

For more information on companies in this article

Related Content

  • UK motorway gets first ‘orange’ smart motorway emergency area
    July 17, 2017
    The first new-style smart motorway emergency area, where drivers can stop in an emergency, is being trialled on the M3 motorway in Surrey. Highways England is trialling the redesigned emergency area in response to public concern about smart motorways. It has a highly visible orange road surface and better signs to help improve its visibility make it more obvious to drivers on smart motorways. It is also hoped that it will encourage drivers to only use them in emergency situations. The first of the new emerg
  • TransCore to upgrade Delaware River bridge toll system
    October 1, 2015
    The Delaware River Joint Toll Bridge Commission (DRJTBC) has awarded TransCore a US$24.9 million multi-year design-build-maintain contract for a complete overhaul of the agency’s toll collection system infrastructure. The modernisation project will include virtually every aspect of the agency’s toll system: manual cash collections, conventional toll-lane E-ZPass transactions, highway-speed open-road tolling, and future all-electronic tolling at the Scudder Falls replacement bridge.
  • “Gas tax hasn't gone up since 1993: that's where tolling can come in”
    March 14, 2025
    IBTTA president James Hofmann talks to Adam Hill about new beginnings plus the need for tolling to get the user experience right, streamlining digital experiences - and what to expect from the IBTTA Technology Summit in Dallas
  • Swarco Traffic implements VMS parking guidance system at major retail centre
    May 26, 2017
    Swarco Traffic has installed a new parking guidance system at one of Northern Ireland’s premier shopping centres, Abbey Centre, Belfast. A combination of seven variable message signs (VMS) and seven car parking count sensors were commissioned and installed as part of the contract. The technologies combine to alert visitors to where spaces are available, helping to reduce congestion and improve convenience. Abbey Centre attracts some 115,000 visitors every week, and provides 1,265 free car parking spaces. Th