New tolling back office from Kapsch

Kapsch is presenting and demonstrating its new tolling system solution which it calls "The Next Generation Back Office". This new solution is a set of interconnected modules that support the automation of core processes like customer management, account management, inventory management, shift management, invoicing, payments, billing, escalations, case management, violation enforcement, rating, validation, trip building and interoperability. It was designed and built to reduce the total cost of implementing
October 10, 2016 Read time: 2 mins
81 Kapsch is presenting and demonstrating its new tolling system solution which it calls "The Next Generation Back Office". This new solution is a set of interconnected modules that support the automation of core processes like customer management, account management, inventory management, shift management, invoicing, payments, billing, escalations, case management, violation enforcement, rating, validation, trip building and interoperability. It was designed and built to reduce the total cost of implementing and operating a tolling system.

The operational back office that Kapsch is showing on its stand here at the ITS World Congress Melbourne is a stand-alone customisable bundle of services orchestrated according to standard business processes, such as providing vehicle identification services and validation processes, trip handling business logic, trip rating, and posting to the commercial back office or other systems as required.

Delegates can experience a live demo of the operational back office, walking through key business processes including manual validation, support for smartphone transactions, and automatic vehicle recognition.

For more information on companies in this article

Related Content

  • Potential game-changing MoU on tolling and ITS market cooperation for North America
    February 2, 2012
    Kapsch TrafficCom IVHS Corporaton and Federal Signal Corporation have entered into a Memorandum of Understanding after substantial discussions during the past few months regarding ways in which the two organisations might cooperate and jointly pursue mutual business interests in North America.
    Read More
  • Tampa toll authority awards back office contract
    June 24, 2016
    The Tampa Hillsborough Expressway Authority (THEA) has awarded ETAN Industries a contract to provide back-office support for its toll-account operations. Under the three-year contract, ETAN will assume account management responsibilities for THEA's unpaid toll by plate accounts including customer service, notification, dispute resolution and payment processing. Dallas-based ETAN will open a call centre in Tampa and provide staff for satellite customer service locations in the community. In support of THE
    Read More
  • Mexico expands free-flow tolling’s boundaries
    June 14, 2017
    Mexico is implementing one of the world’s largest remote tolling systems backed by Indra’s technology. By Andrew Bardin Williams. Mexico recently implemented one of the largest remote toll systems in the world, covering 4,000km of the country’s public highways. Deployed and maintained by Spanish consulting and technology company Indra, in cooperation with the public utility Caminos y Puentes Federales (CAPUFE), the system allows drivers to pay tolls without stopping by using a TAG electronic device installe
    Read More
  • Cofiroute USA to provide toll services for Texas regional authorities
    March 16, 2018
    The Central Texas Regional Mobility Authority (CTRMA) and North East Texas Regional Mobility Authority have selected Cofiroute USA (Cofiroute), a Vinci Highways subsidiary, to deliver toll services that will help them provide a better service for drivers. The five-year contract represents an annual volume of approximately 23 million transactions. Under the agreement, Cofiroute will provide pay by mail processing, collections and customer services on five motorways and expressways in Austin and Tyler. It a
    Read More

Highlighted Content