Skip to main content

Västtrafik gets on board with Ridango in Gothenburg

Project includes replacement of 8,000 validators with next-gen versions
By David Arminas March 10, 2025 Read time: 2 mins
Västtrafik serves over 444,000 customers daily across several modes, including trams (© Tommy Alvén | Dreamstime.com)

Swedish transport authority Västtrafik, which serves Gothenburg and the surrounding region, has chosen Ridango to provide validators and a contactless bank card system.

Västtrafik is the second-biggest public transport authority in Sweden, serving over 444,000 customers daily across several transport modes, including buses, trains, trams and boats. The project will include a replacement of 8,000 validators with Ridango’s next-generation validator and removing the existing closed loop equipment, explained Carl Järsberg, Ridango’s country manager for Sweden.

He said Västtrafik has a strong track record of development and innovation with an openness to new solutions.

The primary focus for Västtrafik is on replacing closed loop equipment, transitioning from card-based ticketing to an ID-based system and securing revenue.

With open loop payment, there’s no need for a physical ticket. The payment card or mobile device acts as the ticket. Charges can be applied during the trip, after the journey or at the end of the day based on actual travel. For operators, there is no more handling of cash or selling tickets manually, which speeds up boarding.

The self-service validator can be installed on various public transport vehicles. It reads and validates a range of contactless smart cards and mobile tickets, including NFC-enabled bank cards, EMV-compliant smart cards and QR code-based mobile tickets. 

The device features a seven-inch-high resolution colour touch screen, providing clear and intuitive instructions to passengers.

Related Content

  • Thales completes Jakarta ABT service
    October 18, 2022
    Account-based ticketing and MaaS solutions delivered on Indonesian city's transit system
  • Smart phones offer smarter way to pay for travel
    December 16, 2013
    David Crawford reviews developments in near field communications for mass transit payments. ‘A carefully-designed and well-implemented mobile near field communications (NFC) solutions can give passengers a compelling experience that will encourage them to make greater use of public transport.’ That was the confident conclusion of a recent joint White Paper drawn up by the International Association of Public Transport and the global mobile operators’ representative group GSMA.
  • Parking operators need to learn from Uber
    November 6, 2019
    For parking operators' customers, end of journey may just be start of frustration
  • Conscience versus convenience
    June 8, 2015
    David Crawford looks at new ways forward for public transport. By 2025, nearly 60% of the world’s population will be living in towns and cities, increasing their extent and density, and the journeys that people make within and between them. In response, the International Association of Public Transport (UITP) wants to see public transport’s global modal share doubling (PTx2) by the same date. “Success in 2025,” a spokesperson told ITS International, “will save 170 million tonnes of oil equivalent and 550