Vancouver’s TransLink achieves one billion Compass Card ‘taps’ since launch

Canadian transportation authority TransLink’s Compass Card contactless smart card payment system, designed and integrated by Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product. The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment s
August 30, 2017 Read time: 2 mins

Canadian transportation authority 376 TransLink’s Compass Card contactless smart card payment system, designed and integrated by 378 Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product.

The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment system, including buses, West Coast Express, SkyTrain and SeaBus. The Compass system replaces more than 150 different tickets and passes with one easy-to-use, reloadable fare card. Customers have the option to register their Compass Cards and manage their accounts online, giving them the added convenience of loading products online, signing up for AutoLoad on their card balance, as well as avoiding the hassle of waiting in ticket vending machine lines.

In addition, the Compass system is supported by Cubic’s services and operations, which provide the system infrastructure, back office, call centre, card fulfillment and distribution as well as field maintenance services for TransLink.

For more information on companies in this article

Related Content

  • Translink launches ticketing system for Glider bus network
    September 19, 2018
    Translink has unveiled its future ticketing system at the launch of the Glider bus rapid transit network in Belfast. The technology will allow riders with more flexible options to pay for journeys, the company says. Riders will be able to pay with cash, smartcard and contactless payment cards, mobile payments, online accounts and Translink smart cards. Flowbird developed the system and a back-office architecture called CloudFare. It is intended to allow administrators to monitor and control ticketing
    Read More
  • Developments in smarter multi-modal fare paynment
    February 2, 2012
    This section pulls together all the multi-modal topics in each issue. Subject matter will include smartcards; ticketing and payment systems; passenger information systems; fleet management for buses, trains and light rail; park and ride systems; on-line access to real-time information via Internet portals
    Read More
  • Cubic wins Regina Transit Umo deal in Canada
    April 10, 2024
    Open payments and fare capping are new innovations for riders in Saskatchewan city
    Read More
  • Smart phones offer smarter way to pay for travel
    December 16, 2013
    David Crawford reviews developments in near field communications for mass transit payments. ‘A carefully-designed and well-implemented mobile near field communications (NFC) solutions can give passengers a compelling experience that will encourage them to make greater use of public transport.’ That was the confident conclusion of a recent joint White Paper drawn up by the International Association of Public Transport and the global mobile operators’ representative group GSMA.
    Read More

Highlighted Content