Vancouver’s TransLink achieves one billion Compass Card ‘taps’ since launch

Canadian transportation authority TransLink’s Compass Card contactless smart card payment system, designed and integrated by Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product. The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment s
August 30, 2017 Read time: 2 mins

Canadian transportation authority 376 TransLink’s Compass Card contactless smart card payment system, designed and integrated by 378 Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product.

The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment system, including buses, West Coast Express, SkyTrain and SeaBus. The Compass system replaces more than 150 different tickets and passes with one easy-to-use, reloadable fare card. Customers have the option to register their Compass Cards and manage their accounts online, giving them the added convenience of loading products online, signing up for AutoLoad on their card balance, as well as avoiding the hassle of waiting in ticket vending machine lines.

In addition, the Compass system is supported by Cubic’s services and operations, which provide the system infrastructure, back office, call centre, card fulfillment and distribution as well as field maintenance services for TransLink.

For more information on companies in this article

Related Content

  • Vix Technology to implement smart ticketing solution in Edmonton Metropolitan region
    July 17, 2017
    US-based transport ticketing specialist Vix Technology has been selected by three city partners in the Edmonton metropolitan region, Canada, which includes the City of Edmonton, Strathcona County and City of St Albert, to implement a new regional smart fare solution (RSFS). The 15-year contract will enable the three cities to move from cash and paper-based ticketing systems to a common contactless fare payment system utilising an account-based back office. The RSFS initiative is made up of multiple componen
    Read More
  • Clipper hits millionth card milestone
    March 23, 2012
    The San Francisco Bay Area's Clipper transit fare-collection programme has hit the magic one million active cards in circulation milestone. Staff at the Metropolitan Transportation Commission (MTC) credit the surge to transit operator campaigns to transition more riders, especially youth and senior riders, from paper tickets and passes to the reloadable Clipper card before the end of the year.
    Read More
  • Mounting benefits of dynamic tolling project
    January 30, 2012
    Wisconsin's four-year HOT lanes pilot project, launched in May 2008, cost US$18.8 million to construct. Halfway into the project, which uses variably priced, or dynamic, tolling to improve highway efficiency, the benefits are mounting. The problem was obvious, and frustrating, to anyone who ever sat in bumper-to-bumper traffic on State Route 167 and watched a lone car whiz by every 20 seconds or so in the carpool lane. But for planners at the Washington State Department of Transportation, the conundrum was
    Read More
  • MassDOT upgrades E-ZPass customer service
    March 3, 2015
    TransCore has been awarded a multi-year, US$205 million contract by Massachusetts Department of Transportation (MassDOT) to deliver accurate financial accounting, comprehensive transaction processes and customer service operations for its E-ZPass Service Centers. TransCore will implement its Integrity system to process more than 160 million MassDOT transactions each year. As the State moves to a cashless tolling solution, Integrity offers an E-ZPass interoperability module to manage more than 1.9 million lo
    Read More

Highlighted Content