Vancouver’s TransLink achieves one billion Compass Card ‘taps’ since launch

Canadian transportation authority TransLink’s Compass Card contactless smart card payment system, designed and integrated by Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product. The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment s
August 30, 2017 Read time: 2 mins

Canadian transportation authority 376 TransLink’s Compass Card contactless smart card payment system, designed and integrated by 378 Cubic Transportation Systems (CTS) has processed more than one billion ‘taps’ since its launch in 2015. Compass Card processes more than 43 million card ‘taps’ each month and over 1.5 million every weekday, with 95 per cent of all fares now being paid using a Compass product.

The Compass Card links all of TransLink’s services and fare products in Metro Vancouver to a single payment system, including buses, West Coast Express, SkyTrain and SeaBus. The Compass system replaces more than 150 different tickets and passes with one easy-to-use, reloadable fare card. Customers have the option to register their Compass Cards and manage their accounts online, giving them the added convenience of loading products online, signing up for AutoLoad on their card balance, as well as avoiding the hassle of waiting in ticket vending machine lines.

In addition, the Compass system is supported by Cubic’s services and operations, which provide the system infrastructure, back office, call centre, card fulfillment and distribution as well as field maintenance services for TransLink.

For more information on companies in this article

Related Content

  • PPP helps speed Chicago’s transit fare upgrade
    December 15, 2014
    David Crawford on a fast-tracked payment upgrade. This July saw the completion of the final stage of the implementation of Chicago’s new Ventra open fare payment system on the services of two of the region’s three transit providers, the Chicago Transit Authority (CTA) and regional bus operator Pace. Ventra has been introduced to accept any contactless general purpose payment card, including personal debit and credit cards.
    Read More
  • Littlepay enables Helsinki tap-to-pay
    May 12, 2021
    Littlepay used on selected ferries and trams in Finland's capital and on buses in Tampere
    Read More
  • Cubic and Abellio win at the Global AirRail Alliance Awards
    November 15, 2016
    Cubic Transportation Systems (CTS) and Abellio East Anglia has received the Best Product/Innovation of the Year award for NextAgent at the Global AirRail Alliance (GARA) Awards. Cubic’s NextAgent combines a virtual walk-up ticket office, a ticket vending machine and a video-linked call centre. In October 2015, Cubic and Abellio Group partnered to trial NextAgent at Stansted Airport to assist passengers en route from plane to train and to their final destinations. NextAgent technology provides a virt
    Read More
  • TransLink announces 90-Day action plan to cure Vancouver congestion
    June 1, 2017
    British Columbia’s Mayors’ Council on Regional Transportation and the TransLink Board have joined forces today to send a 90-Day Action Plan for Metro Vancouver Transportation to all parties and all newly elected MLAs in the region.
    Read More

Highlighted Content