Skip to main content

Ticketless travel for London’s commuters?

London's commuters will be able to use their mobile phones and bank cards for travel across the city, if Transport for London's (TfL) plans come to fruition. Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems
April 4, 2013 Read time: 3 mins
London's commuters will be able to use their mobile phones and bank cards for travel across the city, if 1466 Transport for London's (TfL) plans come to fruition.

Thousands of London bus users already pay their fares using contactless bank cards instead of TfL Oyster cards, which have been widely used over the past decade. Users pay different charges for different London Underground zones and for train travel, so TfL has to decide on suitable payment mechanisms, and could drive the widespread adoption of systems such as contactless EMV (Europay, 1756 MasterCard and 1758 Visa) bank cards, Barclaycard's PayTag stickers, and the NFC (Near Field Communication) system already built into many smartphones.

According to Dave Birch, a digital money expert from 5260 Consult Hyperion, TfL's gates (or barriers) can already work with NFC phones, but the system is not currently switched on.

Consult Hyperion has been advising TfL on its strategy and implementation. It also acts as a consultancy for many of the leading suppliers of payment systems, including Barclaycard, MasterCard and Visa.

Birch says travellers will probably be able to use bank cards for tube travel by the end of this year. This will be possible thanks to back-end processing that limits each user's total spending on TfL tickets to the cost of the applicable one-day TravelCard. Oyster cards already do this, but they only work in London.

"Ideally, what you want is one national card like they have in the Netherlands," says Birch. "That's very difficult to do in the UK because you have so many [rail] franchises and so many ticket prices."

With complex train fares, which often extend beyond London, users will be able to buy tickets using their smartphones.  Birch says: "The idea is terrific, but if I buy the ticket on my phone, I still have to go to the station to collect my [paper] ticket." This is needed to get through the station barriers and onto the train.  He envisages a system where people can use their mobile phones as tickets, without needing paper versions.

Another option is Barclaycard's PayTag, which is a Visa card that comes in the form of a sticker that you stick to your phone and solves the problem that not all smartphones support NFC.  It works without PINs with today's contactless card readers, including the ones used on London buses, for amounts up to £20.

Since they are actually bank cards, tags don't need battery power, and will continue to work even if the phone is dead.

For more information on companies in this article

Related Content

  • Helsinki commuters use RFID to buy tickets, post messages
    December 7, 2012
    By tapping a Near Field Communication (NFC)-enabled phone against the tags installed at 211 tram stops, passengers nine transit lines operated by Helsinki Region Transport (HRT) can now use their NFC-enabled mobile phones to not only pay for tickets, but also to upload and view comments on Helsinki Region Transport's online message wall. Helsinki Region Transport already enables commuters to purchase tickets using their mobile phones. Travellers can simply input an SMS code and send it as a text message in
  • Tolling Matters: Getting the balance right
    January 18, 2023
    The concept of road usage charging (RUC) is slowly coming to the fore. But it isn’t just a question of good fiscal sense – it’s about promoting equity and ensuring sustainability too, says Scott Jacobs of Emovis
  • TfGM launches tap and go pay across Bee Network
    April 8, 2025
    Payment for buses and trams in UK's Greater Manchester region are simplified
  • Authorities look to MaaS for new solutions and cost savings
    July 18, 2017
    The structure of society and the way in which our cities work will be completely transformed by Mobility as a Service (MaaS), Finland’s minister of transport and communications Anne Berner, told ITS International’s recent MaaS Market conference 2017 in London. In her keynote address, Berner told a packed audience of more than 200 ITS professionals that MaaS has the potential to help governments around the world meet their big city targets such as the rate of employment, the environment, the efficient use of