Skip to main content

TfL consults on proposals to withdraw cash fare payments

Transport for London (TfL) has launched a public consultation to seek customers’ views on proposals to withdraw cash fare payments on London buses. Since the introduction of the Oyster card in 2003, and the launch of contactless payment cards on London’s buses last year, fewer than one per cent of bus fares are now paid in cash, down from 25 per cent in 2000. TfL is now putting proposals to passengers that would see cash fare payments on London buses ending in 2014. Research shows that the majori
August 20, 2013 Read time: 2 mins
1466 Transport for London (TfL) has launched a public consultation to seek customers’ views on proposals to withdraw cash fare payments on London buses.

Since the introduction of the Oyster card in 2003, and the launch of contactless payment cards on London’s buses last year, fewer than one per cent of bus fares are now paid in cash, down from 25 per cent in 2000.  TfL is now putting proposals to passengers that would see cash fare payments on London buses ending in 2014.    

Research shows that the majority of cash paying passengers tend to be aged between 16 and 34, with 80 per cent of all passengers using cash doing so because they have insufficient funds on their Oyster card - using a contactless payment card would be a convenient option when this happens.

Leon Daniels, managing director for TfL Surface Transport, said: “The proposals we are consulting on reflect the changing way that our customers pay for their journeys – with the vast majority now benefiting from the best possible fares and the convenience that Oyster and contactless payment cards deliver.

“It costs US$38 million a year to accept cash on buses and with so few customers paying cash it makes sense for us to consider removing it. The savings made can then be invested into making further vital improvements to the capital’s transport network.”

Related Content

  • February 2, 2012
    Transition to all electronic tolling leads to cost savings
    How a temporary congestion-relief solution resulted in the North Texas Tollway Authority's transition to all-electronic toll collection and potential savings of up to $472 million by 2045. By Carla Kienast, ETC Corporation
  • June 7, 2017
    Technology and finance shapes up to make MaaS happen
    The technology and finance aspects needed for Mobility as a Service (MaaS) to become widely adopted are taking shape as Geoff Hadwick and Colin Sowman hear. Sampo Hietanen, CEO of MaaS Global and ‘father’ of MaaS, started his address to ITS International’s recent MaaS Market conference in London by saying: “All of the problems that can be solved by a company or group of companies have already been solved, and now we are left with the big ones such as housing, transport and health. He called MaaS the “Netfli
  • November 2, 2021
    Flowbird enables weekly bus capping 
    Lothian riders can travel from as little as £20 per week
  • May 22, 2012
    Growth of contactless parking payment systems
    Wave and pay credit and debit cards have arrived. In the parking sector, authorities and operators quick to accommodate new contactless payment technology are already benefitting We’re on the edge of a contactless revolution,” declares Parkeon’s parking director for the UK and Ireland Danny Hassett. Parkeon reports a groundswell of customers gravitating to contactless credit and debit card payment for parking, and the company is by no means alone in this. Use of ‘wave and pay’ technology is on the verge of