Skip to main content

Sydney completes transition to ticketless public transport

Sydney, Australia, has retired its last paper public transport tickets and completed the transition to the Cubic-designed Opal smart card ticketing system. Launched in December 2012, the Opal card system, which was designed, installed and operated by Cubic, is now used for 95 percent of all public transport trips. To date, customers have taken 800 million trips and more than 7.5 million cards have been issued. Starting this month, the old-style paper tickets will no longer be sold or accepted, markin
August 12, 2016 Read time: 2 mins
Sydney, Australia, has retired its last paper public transport tickets and completed the transition to the 378 Cubic-designed Opal smart card ticketing system.

Launched in December 2012, the Opal card system, which was designed, installed and operated by Cubic, is now used for 95 percent of all public transport trips. To date, customers have taken 800 million trips and more than 7.5 million cards have been issued.

Starting this month, the old-style paper tickets will no longer be sold or accepted, marking the completion of Sydney’s transition to the modern, integrated electronic-ticketing system.

Customers who don’t have an Opal card can now purchase the single-trip smart cards through 255 Opal top-up machines, which are located at train, light rail and ferry stops.

Opal card technology will make it much easier to gather essential information, with strong privacy controls, to study the travel patterns of frequent and infrequent public transport users, providing transport planners with a better understanding of how customers use the system, so services can be adjusted to meet the demand.

An Opal-only system is also expected to save millions of dollars through reducing fare evasion, particularly by the misuse of concession paper tickets, which currently cost taxpayers US$22 million a year.

For more information on companies in this article

Related Content

  • Funding shortfall for US Interstate upgrades
    May 11, 2012
    Andrew Bardin Williams investigates tolling on the federal Interstate system as maintenance and upgrade requirements increasingly outpace funding The I-95 corridor through North Carolina is one of the most heavy trafficked interstates in the US, seeing upwards of 46,000 vehicles per day in some stretches-and North Carolina’s Department of Transportation (NCDOT) estimates this number will to rise to 98,000 vehicles per day by 2040. Along with the rest of the federal interstate system, the North Carolina str
  • TransLink extends Cubic’s Brisbane ticketing contract
    November 20, 2015
    Cubic Transportation Systems (CTS has signed a three-year contract extension with TransLink commencing in September 2016, to continue operating and maintaining the go card smart card system in Brisbane, Australia. The announcement continues the contract between TransLink and Cubic until September 2019. The contract between TransLink and Cubic began in 2003 with the award of the region’s first smart card-based integrated ticketing system and services for public transport in Southeast Queensland.
  • Machine vision - cameras for intelligent traffic management
    January 25, 2012
    For some, machine vision is the coming technology. For others, it’s already here. Although it remains a relative newcomer to the ITS sector, its effects look set to be profound and far-reaching. Encapsulating in just a few short words the distinguishing features of complex technologies and their operating concepts can sometimes be difficult. Often, it is the most subtle of nuances which are both the most important and yet also the most easily lost. Happily, in the case of machine vision this isn’t the case:
  • Multi-modal transport system key to liveable city development
    June 20, 2012
    Malaysia’s Economic Transformation Programme aims to transform Kuala Lumpur into one of the world’s most liveable cities. Mohd Nur Kamal, CEO of SPAD, Malaysia’s Land Transport Commission, explains how a world class multi-modal transport system will be key to reaching that goal Superficially, Kuala Lumpur, or KL as it is commonly known, is the model of a vibrant, modern, cosmopolitan city to equal any in the world. The Petronas Twin Towers, an iconic global symbol of Malaysia, are surrounded by stunningly