Swedish rail operator upgrades mobile solution to increase efficiency and reduce costs

Swedish rail operator Svenska Tågkompaniet AB (Tågkompaniet) is to deploy a new mobile solution for its train drivers and train conductors, with three new capabilities: context, cross-platform and cloud. Based on the Appear IQ platform from mobile software specialist Appear, the solution allows Tågkompaniet to efficiently dispatch user-based information to its personnel, in order to increase punctuality, improve customer service and reduce operational costs. Tågkompaniet will be deploying smartphones and us
October 11, 2012 Read time: 2 mins
Swedish rail operator Svenska 6693 Tågkompaniet AB (Tågkompaniet) is to deploy a new mobile solution for its train drivers and train conductors, with three new capabilities: context, cross-platform and cloud.

Based on the Appear IQ platform from mobile software specialist Appear, the solution allows Tågkompaniet to efficiently dispatch user-based information to its personnel, in order to increase punctuality, improve customer service and reduce operational costs.

Tågkompaniet will be deploying smartphones and users’ own devices, such as iPhones and Android devices, using a cross-platform application framework and an integrated mobile device management tool. The Appear IQ solution includes a number of mobile apps hosted in the cloud, such as a traffic alert, allowing train conductors to receive notifications about disruptions, and a fault reporting application, allowing train drivers to report vehicle damage to maintenance staff.

Håkan Jarl, chief operating officer of Tågkompaniet, comments: “The rapid flow of information is critical to our operations and we have been using mobile devices since 2005. The cross-platform capabilities of Appear IQ allow us to support many different mobile devices without the need to redevelop specific applications for each type of device. This greatly increases our flexibility, while reducing our development and maintenance costs.”

Peter Melander, business development director at Appear, adds: “All apps are developed on top of the standard Appear IQ mobile cloud framework in order to reduce the development costs. Apps are hosted in the cloud and available on-demand for mobile users, so the customer does not have to deal with the complexity of setting up, scaling up and managing the system.”

For more information on companies in this article

Related Content

  • Cost effective signalling solution for regional rail traffic management
    April 23, 2012
    Rail technology specialist Bombardier Transportation has delivered the world’s first application of a European Rail Traffic Management System (ERTMS) regional solution on the Västerdal line in Sweden. The ground-breaking Bombardier Interflo 550 ERTMS regional system reduces operational costs and accommodates increased traffic capacity and automated train control around the clock.
    Read More
  • Flexible, cost efficient bus trailers adapt to passenger demand
    January 25, 2012
    The cost, environmental and other benefits of the bus trailer concept are obvious. Used in several areas of Germany, as well as Austria, Switzerland, and Luxembourg, vehicle sizes can be adapted to passenger demand. The Ruebenacker group, a public transport provider in the Black Forest region of Germany, is one of more than 20 bus operators in the country that have deployed bus trailers, also referred to as bus trains. The company owns 81 buses and transports nearly six million passengers a year in the Blac
    Read More
  • UTMC ANPR communications protocol aids traffic management
    January 30, 2012
    Telematics Technology's Peter Billington describes the effort to give English local authorities and police forces a UTMC ANPR open communication protocol. The story of the impact of communication protocols on the development and utilisation of intelligent equipment is a familiar one both inside and outside the ITS industry. At the outset, a company pioneering its latest technology invariably develops a proprietary protocol. This enables the company's products to talk to the customer systems which need to a
    Read More
  • TomTom provides flexibility for Riyadh
    June 1, 2016
    With five years of traffic disruption ahead and an inadequate traffic monitoring system, the authorities in Riyadh needed a solution – and quickly. In preparation for embarking on what is currently the world’s largest metro construction project, the Arriyadh Development Authority (ADA) in Riyadh needed to put in place measures to minimise the additional congestion and travel delays the five-year project would inevitably cause.
    Read More

Highlighted Content