Skip to main content

Success of Transport for London’s real time bus information service

Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
October 18, 2012 Read time: 2 mins
Since its launch a year ago, the UK’s 1466 Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day.  

TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital.  These provide clearer amber text on black background, of particular help to visually impaired passengers. The signs are now also able to display important service information so passengers are kept fully informed at all times. In addition, digital signs are currently in development that will display live bus arrival information on screens in foyers and receptions at rail stations, hospitals and hotels.

Leon Daniels, TfL's Managing Director for Surface Transport, said: “Countdown is the product of many years of work and has developed into the largest and most advanced system of its kind in the UK.  The service has revolutionised the way people make the most of bus services in London. People are now able to have that extra bowl of cereal in the morning or finish their cup of coffee after a meal out knowing they can time their arrival at the bus stop to perfection.”

As part of TfL's ongoing commitment to publish its data, it started providing real time bus arrival information free of charge to third parties in May. Many are utilising this data to produce apps and there are now more than 30 currently available which help to make journeys easier for passengers.

For more information on companies in this article

Related Content

  • Don’t understand network infrastructure? Don’t worry
    November 1, 2021
    Rapid changes in technology mean ITS managers now need to understand network infrastructure as well as electrical engineering, says EtherWan’s Jim Toepper. But don’t worry, help is at hand…
  • Tactile Mobility's virtual virtuous circle
    January 25, 2021
    Virtual sensors will allow a safer driving experience and reduce road maintenance costs. Tactile Mobility’s Eitan Grosbard talks to David Arminas about what once seemed 'pure sci-fi'...
  • Next decade will see more HUDs in consumer cars, says report
    March 9, 2015
    Almost one third of consumer vehicles shipping in 2024 will be equipped with some form of heads-up display (HUD), with the bulk of the growth driven by combiner units. Traditional head units are being joined by virtual instrument clusters and HUDs in providing drivers with information relating to navigation, on-board audio and inputs from ADAS systems. These displays will demonstrate strong growth, with the proliferation of connected vehicles requiring adaptable and reconfigurable visual interfaces. There a
  • Technology targets Red-X transgressors
    February 25, 2016
    Currently deployed technology is being used to detect motorists ignoring the ‘red-X’ signs that indicate the lane is closed, as Colin Sowman hears. With an increasing network of ‘Smart Motorways’ - all-lane running or the opening of hard shoulders during times of congestion - Highways England (HE) has identified a growing problem with ‘red-X’ compliance. The ‘red-X’ sign signifies a closed lane or lanes and used to provide a safer area for stranded motorists, emergency workers or road maintenance crews and