Skip to main content

Success of Transport for London’s real time bus information service

Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
October 18, 2012 Read time: 2 mins
Since its launch a year ago, the UK’s 1466 Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day.  

TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital.  These provide clearer amber text on black background, of particular help to visually impaired passengers. The signs are now also able to display important service information so passengers are kept fully informed at all times. In addition, digital signs are currently in development that will display live bus arrival information on screens in foyers and receptions at rail stations, hospitals and hotels.

Leon Daniels, TfL's Managing Director for Surface Transport, said: “Countdown is the product of many years of work and has developed into the largest and most advanced system of its kind in the UK.  The service has revolutionised the way people make the most of bus services in London. People are now able to have that extra bowl of cereal in the morning or finish their cup of coffee after a meal out knowing they can time their arrival at the bus stop to perfection.”

As part of TfL's ongoing commitment to publish its data, it started providing real time bus arrival information free of charge to third parties in May. Many are utilising this data to produce apps and there are now more than 30 currently available which help to make journeys easier for passengers.

For more information on companies in this article

Related Content

  • One in seven UK drivers would cross a level crossing illegally, says study
    October 5, 2018
    One in seven UK drivers would drive over a level crossing before the barrier or gate has opened, according to new research. Research agency Populus carried out a study on behalf of Network Rail which reveals six UK drivers have been killed at level crossings in the last five years. There are also around 46 incidents every week in the UK involving vehicles at level crossings – a third of which are caused by lorries, followed by cars at 28%. According to the report, one in nine drivers would go over a l
  • New technologies enable increased collaboration, cooperation
    July 17, 2012
    The continued expansion of IP camera networks increases the availability of useful information. At the same time, the opportunity exists to increase inter-agency collaboration. This makes information management all the more necessary in the control room environment. But the transportation sector could do a lot to help itself by gaining a better idea up front of what and how it wants to do things, says Electrosonic's Karl Johnson.
  • Keeping a close watch on ‘too-dangerous-to-drive’ highway
    June 21, 2016
    Like many others, the authorities in Argentina implemented ITS to improve road safety – but this case was a little different to most as Mauro Nogarin explains. The 70km of highway that separate Argentina’s capital Buenos Aires from the city of La Plata had long been considered too dangerous for anyone to make the trip with a private car. Figures on criminal attacks and vandalism with stones, nails, logs, spark plugs or any other element that can damage a car’s tyres and cause them to stop in order rob th
  • Addison Lee and Oxbotica to implement AV services in London by 2021
    October 23, 2018
    Addison Lee has partnered with self-driving vehicle software company Oxbotica in a bid to bring autonomous ride-sharing services to London by 2021. Addison Lee, a UK private taxi hire firm, says it will also explore opportunities to provide corporate shuttles, airport and campus-based services. Andy Boland, CEO of Addison Lee, says: “By providing ride-sharing services, we can help address congestion, free space used for parking and improve urban air quality through zero-emission vehicles.” The partners