Skip to main content

Success of Transport for London’s real time bus information service

Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
October 18, 2012 Read time: 2 mins
Since its launch a year ago, the UK’s 1466 Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day.  

TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital.  These provide clearer amber text on black background, of particular help to visually impaired passengers. The signs are now also able to display important service information so passengers are kept fully informed at all times. In addition, digital signs are currently in development that will display live bus arrival information on screens in foyers and receptions at rail stations, hospitals and hotels.

Leon Daniels, TfL's Managing Director for Surface Transport, said: “Countdown is the product of many years of work and has developed into the largest and most advanced system of its kind in the UK.  The service has revolutionised the way people make the most of bus services in London. People are now able to have that extra bowl of cereal in the morning or finish their cup of coffee after a meal out knowing they can time their arrival at the bus stop to perfection.”

As part of TfL's ongoing commitment to publish its data, it started providing real time bus arrival information free of charge to third parties in May. Many are utilising this data to produce apps and there are now more than 30 currently available which help to make journeys easier for passengers.

For more information on companies in this article

Related Content

  • Big data and open governments ‘will spur developments in smart cities’
    March 23, 2015
    Smart cities are going to be amazing community hubs that will be more sustainable, efficient and supportive of citizens, according to a new report, Australia - Smart Cities - People, Transport, Cars, Buildings from reportbuyer.com. The concept of smart communities is based on intelligent infrastructure such as broadband (FttP) and smart grids, so that connected and sustainable communities can be developed. However, they cannot be built within the silo structure that currently dominates our thinking; a holis
  • Russia looks to ITS to curb congestion and reduce accidents
    May 7, 2015
    Major ITS installations are planned as the Russian capital Moscow grapples with extensive traffic problems. At the end of 2014, Russia’s first complex intelligent transport system (ITS) started easing traffic problems in and around the capital Moscow, following the implementation of the plans by the federal government and the city’s authorities.
  • Trends in automotive technology
    March 14, 2012
    Continental has become a leading player in vehicle technology and telematics. The firm’s executive board chairman Elmar Degenhart describes to Jason Barnes Continental’s views on the ‘megatrends’ of the automotive industry Strategic moves to diversify Continental’s business from rubber-related products began in the late 1990s with the acquisition of ITT Teves and its brake business. This brought on board know-how relating to the then new electronic stability control (ESC) systems which today form an import
  • Audi traffic light recognition technology
    March 11, 2014
    Audi is ready to add a little oil to the wheels of the daily grind with advanced traffic light recognition technology which could make driving through towns and cities far more fluid. Audi Online traffic light information harnesses the power of in-car internet in a new way via Audi connect to establish a link between the car and the traffic light network via the central traffic computer in each town or city. It quickly assimilates the automated traffic light change sequences in the vicinity, and on the a