Skip to main content

Success of Transport for London’s real time bus information service

Since its launch a year ago, the UK’s Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day. TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital. These provide clearer amber text on
October 18, 2012 Read time: 2 mins
Since its launch a year ago, the UK’s 1466 Transport for London (TfL) Countdown real time bus information service has dealt with more than 620 million requests and, according to TfL, the service has made millions of journeys easier, dealing with an average of 1.6 million requests via the internet and smart phones and 36,000 requests via text each day.  

TfL has also recently completed the installation of 2,500 new and improved bus information roadside signs across the capital.  These provide clearer amber text on black background, of particular help to visually impaired passengers. The signs are now also able to display important service information so passengers are kept fully informed at all times. In addition, digital signs are currently in development that will display live bus arrival information on screens in foyers and receptions at rail stations, hospitals and hotels.

Leon Daniels, TfL's Managing Director for Surface Transport, said: “Countdown is the product of many years of work and has developed into the largest and most advanced system of its kind in the UK.  The service has revolutionised the way people make the most of bus services in London. People are now able to have that extra bowl of cereal in the morning or finish their cup of coffee after a meal out knowing they can time their arrival at the bus stop to perfection.”

As part of TfL's ongoing commitment to publish its data, it started providing real time bus arrival information free of charge to third parties in May. Many are utilising this data to produce apps and there are now more than 30 currently available which help to make journeys easier for passengers.

For more information on companies in this article

Related Content

  • Moxa provides clear vision for Caldecott Tunnel’s Fourth Bore
    September 15, 2014
    Caldecott Tunnel’s new Fourth Bore is utilising a bespoke high-capacity monitoring and communications network from Moxa. The Caldecott Tunnel connects Contra Costa and Alameda counties in Northern California and traditionally it has suffered severe congestion - especially during peak hours. Opened in 1937 as a twin-bore arrangement, by 1964 the increase in traffic volumes led to a third bore being added. Shortly after the third bore was opened a tidal flow was introduced with the centre bore alternating in
  • Silk Metal sound barrier for London
    December 7, 2020
    Beep Studio says the project combines public art and acoustic barrier in one structure
  • Increased automation is already improving road safety
    April 20, 2017
    Richard Cuerden considers how many of the technologies developed as part of a move toward autonomous vehicles are already being deployed as ADAS improve road safety. The drive to create autonomous vehicles has caused a re-evaluation of what is needed to safely navigate today’s roads and the development of systems that can replace the driver in many scenarios. However, many manufacturers are not waiting for ‘tomorrow’ and are already incorporating these systems in their new cars as Advanced Driver Assistanc
  • Nordic ticket to ride
    December 4, 2024
    Why is making a multimodal travel plan between Nordic nations so difficult? No wonder planes and cars are so popular, says Søren Sørensen – but a new project means things may be about to change