Skip to main content

Spokane Transit Authority expands public transport system

Public transport passengers in Spokane, Washington, US, are to get real time transit information both on and off the vehicle. Passenger transport systems provider Trapeze Group is to extend the current Spokane Transit Authority (STA) Trapeze transit enterprise system to include a comprehensive intelligent transportation system to help them better manage their fixed-route bus service and provide passengers with real time transit information. The Trapeze solution for STA includes computer-aided dispatch and
January 10, 2013 Read time: 2 mins
Public transport passengers in Spokane, Washington, US, are to get real time transit information both on and off the vehicle.  Passenger transport systems provider 629 Trapeze Group is to extend the current Spokane Transit Authority (STA) Trapeze transit enterprise system to include a comprehensive intelligent transportation system to help them better manage their fixed-route bus service and provide passengers with real time transit information.

The Trapeze solution for STA includes computer-aided dispatch and automatic vehicle location (CAD/AVL) technology integrated with automated passenger counters (APCs), onboard audio and visual announcements of next stops, and Trapeze's passenger information solutions including mobile trip information, real-time interactive mapping and personalised subscriber alerts. Trapeze claims the solution offers Spokane strong functionality with excellent customer information tools and back office features to help manage the transit service in real-time.

"This project builds on a track record of successful technology deployments at Spokane and we are pleased to expand our relationship with Trapeze," stated E. Susan Meyer, STA CEO. "We look forward to implementing this new CAD/AVL system, which will provide our passengers with up-to-the-minute information about waiting and travel times and STA staff with vehicle location information."

Trapeze says that its computer-aided dispatch and automatic vehicle location (CAD/AVL), together with its real time traveler information solutions, enables STA to provide riders with critical passenger pre-trip information such as real-time arrival and departure information at bus stops, on the web and on their mobile devices as well on-trip information such as next stop announcements on the bus.

For dispatchers the Trapeze CAD/AVL system enables them to monitor and manage the fleet in real time, helping to ensure on-time performance and providing the ability to respond to service disruptions more quickly for greater efficiencies. Via an onboard monitoring solution, further vehicle and driver analysis is collected and reviewed for potential improvements on vehicle performance.

For bus operators the Trapeze onboard mobile data terminals (MDT) simplify logging into the vehicle system, with single sign-on capabilities connected to all the in-vehicle systems including third-party equipment.

Related Content

  • January 22, 2013
    Live bus prediction technology launched
    Bus passengers in San Bernardino, California now have up-to-the-minute, accurate bus arrival information at their fingertips with bus operator Omnitrans’ new NexTrip technology. Passengers can access NexTrip real-time bus information via mobile web browser, desktop computer, SMS/text, or by calling 1-800-9-OMNIBUS and selecting the NexTrip option. Online, customers can view buses and stops on a route map with real-time tracking. They even can sign up for automatic alerts, such as notification when the bus i
  • March 11, 2013
    Where’s my ride delivers real-time information
    Texas-based Denton County Transportation Authority (DCTA) is to launch Where’s my Ride, an integrated intelligent transportation system (ITS), which will provide passengers with real-time travel information. Where’s My Ride will allow passengers to obtain predictive arrival information for the next bus or train at a passenger’s particular stop location via mobile application, SMS text alert, telephone interactive voice response or through the DCTA website. DCTA anticipates deployment of this product late th
  • February 2, 2012
    Transport and traffic management for major sporting events
    Maurizio Tomassini, Isis, and Monica Giannini, Pluservice, detail the STADIUM project, which is intended to provide those responsible for planning major international events with a blueprint for success
  • November 28, 2012
    Bus location system delivers real-time passenger information
    VeriFone Systems has installed its open-architecture vehicle tracking TransitPAY system on more than 1,000 buses serving the Bronx, following the award of a US$8.5 million contract by the Metropolitan Transportation Authority (MTA) of New York. The Bronx contract award follows a similar contract in 2011 for the Staten Island fleet component of the MTA Bus Time system, which uses VeriFone on-board systems to generate location data that is communicated wirelessly to the Bus Time server that passengers can acc