Skip to main content

Spokane Transit Authority expands public transport system

Public transport passengers in Spokane, Washington, US, are to get real time transit information both on and off the vehicle. Passenger transport systems provider Trapeze Group is to extend the current Spokane Transit Authority (STA) Trapeze transit enterprise system to include a comprehensive intelligent transportation system to help them better manage their fixed-route bus service and provide passengers with real time transit information. The Trapeze solution for STA includes computer-aided dispatch and
January 10, 2013 Read time: 2 mins
Public transport passengers in Spokane, Washington, US, are to get real time transit information both on and off the vehicle.  Passenger transport systems provider 629 Trapeze Group is to extend the current Spokane Transit Authority (STA) Trapeze transit enterprise system to include a comprehensive intelligent transportation system to help them better manage their fixed-route bus service and provide passengers with real time transit information.

The Trapeze solution for STA includes computer-aided dispatch and automatic vehicle location (CAD/AVL) technology integrated with automated passenger counters (APCs), onboard audio and visual announcements of next stops, and Trapeze's passenger information solutions including mobile trip information, real-time interactive mapping and personalised subscriber alerts. Trapeze claims the solution offers Spokane strong functionality with excellent customer information tools and back office features to help manage the transit service in real-time.

"This project builds on a track record of successful technology deployments at Spokane and we are pleased to expand our relationship with Trapeze," stated E. Susan Meyer, STA CEO. "We look forward to implementing this new CAD/AVL system, which will provide our passengers with up-to-the-minute information about waiting and travel times and STA staff with vehicle location information."

Trapeze says that its computer-aided dispatch and automatic vehicle location (CAD/AVL), together with its real time traveler information solutions, enables STA to provide riders with critical passenger pre-trip information such as real-time arrival and departure information at bus stops, on the web and on their mobile devices as well on-trip information such as next stop announcements on the bus.

For dispatchers the Trapeze CAD/AVL system enables them to monitor and manage the fleet in real time, helping to ensure on-time performance and providing the ability to respond to service disruptions more quickly for greater efficiencies. Via an onboard monitoring solution, further vehicle and driver analysis is collected and reviewed for potential improvements on vehicle performance.

For bus operators the Trapeze onboard mobile data terminals (MDT) simplify logging into the vehicle system, with single sign-on capabilities connected to all the in-vehicle systems including third-party equipment.

Related Content

  • March 22, 2012
    Xerox wins $14.5 million contract with Calgary Transit
    Bus schedules in the Canadian city of Calgary will be more accurate and predictable as Xerox installs a new intelligent transportation system made up of computer-aided dispatch and vehicle location technologies. As part of a two and a half year, US$14.5 million contract, the computer-aided dispatch and automatic vehicle location (CAD/AVL) system will help Calgary Transit improve fleet management and on-time arrivals. Xerox will install the new system so Calgary Transit can track and dispatch all 986 buses a
  • January 12, 2022
    GMV tech enhances Granada bus travel 
    Passengers in Spanish city can pay using contactless cards, QR codes and EMV cards 
  • November 22, 2017
    Connexionz awarded contract to connect multiple transit agencies across three States
    Provider of smart transit innovations Connexionz has been awarded a contract to deliver multi-agency regional passenger information system to connect several transport networks across three US States. It will initially manage and support seven partner agency fleets, with potential to scale and link up to 18 separate transport operators across Washington, Oregon and Idaho. Called iTransit NM it is designed with the intention of enabling passengers convenient access to real-time information on all rural and
  • October 22, 2018
    Rochester solves $8.5m transit question
    RTS in Rochester, New York, saves by working with Conduent to upgrade its CAD/AVL systems rather than ripping them up and replacing them. Andrew Bardin Williams hops on for a ride. What to do, what to do?” It’s a question every transportation official must ask when faced with legacy assets, equipment and software that are nearing the end of their useful life. Nothing lasts forever, right? Freeways need to be repaired, bridges replaced, traffic management software updated and railway cars turned into